Bilingual Contract Administrator I

Randstad Canada; Toronto; Remote; CAD 55,000 - 65,000; Full time

Benefits offered by this job

Remote role

Competitive salary

Global growth opportunities

3-week contract extension potential

Job summary

Randstad Canada is seeking a Bilingual Contract Administrator I for a 3-month remote contract. You will handle contracting, licensing, and transfers for advisors, with bilingual communication across internal and external partners.

The role emphasizes regulatory compliance, accuracy, and timely processing. Ideal candidates bring bilingual fluency in English and French, Excel proficiency, and some insurance industry knowledge.

Qualifications

• Fluent in English and French to communicate with partners.
• Familiarity with complex distribution systems or ability to learn.
• Experience with Excel for data handling and tracking.
• Knowledge of insurance industry is a plus.

Responsibilities

• Review contracting requirements and process advisor requests across systems.
• Review licensing in line with contracting and provincial rules.
• Move business between advisors and maintain records.
• Maintain advisor contracts and related admin.
• Ensure processes comply with policies, compliance and regulations.
• Handle communications with internal/external partners in bilingual format.
• Work under pressure, manage high volumes and meet SLAs.
• Demonstrate organization and prioritization with attention to detail.
• Provide customer service and relationship management; collaborate with team.

Skills

Bilingual English/French

Excel

Distribution systems knowledge

Insurance industry knowledge

Attention to detail

Education

Bachelor's degree preferred

Tools

Excel

Job description

Job Description

Opportunity: Distributor Services has an opportunity for Bilingual Contract Administrators. As the successful candidate, you will be accountable for contracting, licensing, and transfers of business.

Contract Administrator I

Location

100% remote. If someone wants to work hybrid its an option but not required.

Duration

3-Month Contract with the possibility of extension.

Advantages

• Remote role
• Competitive Salary
• Global opportunities for professional growth and development
• 3 week contract with a strong potential of extension

Responsibilities

• Review contracting requirements and process new advisor requests within multiple systems.
• Review licensing in line with advisor contracting and provincial requirements.
• Complete research and movement of business between advisors.
• Handle ongoing administrative maintenance for advisors contracted.
• Ensure processes are in line with policies, compliance, and regulatory requirements.
• Ensure processes being followed are in line policies as well as compliance and regulatory requirements
• Communicate with internal and external partners using strong bilingual oral and written communication skills.
• Work effectively under pressure, handling high volumes and meeting expected SLAs.
• Demonstrate organizational and priority management skills with strong attention to detail.
• Provide excellent customer service and relationship management.
• Collaborate and support in a team environment with minimal supervision.

Qualifications

Must have Skills:

• Strong Bilingual oral and written communication skills are required to communicate with internal and external partners (written and verbal fluent in both English and french)
• Familiarity with complex Distribution systems (or an aptitude to learn new software)
• Experience with Excel
• Experience and/or knowledge in insurance industry

Nice to have Skills:

• Knowledge of license requirements in all provinces. (very strong nice to have)

Soft Skills:

• Ability to work effectively under pressure handling high volumes and meet expected SLAs
• Organizational and priority management skills with strong attention to detail
• Excellent customer service and relationship management skills
• Collaborate and be supportive in a team environment with minimal supervision

Education:

• Bachelor's degree is a nice to have but we focus more on experience

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.