Banking Customer Experience Specialist

TD; Canada; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading Canadian financial institution is seeking a Customer Experience Associate in Comox, BC. The role emphasizes building customer relationships, processing financial transactions, and providing tailored banking solutions. Candidates should possess solid customer service skills, a high school diploma, and ideally some relevant experience. Offering competitive compensation between $22.00 and $27.21 CAD per hour, this is a great opportunity to contribute to customer satisfaction within the banking sector.

Benefits

Competitive salary

Career development opportunities

Strong support and training programs

Qualifications

• 1+ years of relevant experience in customer service.
• Strong organizational skills to work in a fast-paced environment.
• Ability to connect effectively with customers verbally and in writing.

Responsibilities

• Process financial transactions accurately and efficiently.
• Understand customer needs to recommend banking solutions.
• Resolve customer concerns using standard procedures.

Skills

Customer service skills

Time management

Communication

Education

High School diploma

Undergraduate degree

Tools

MS Office (Word, Excel, Outlook)

Job description

A leading Canadian financial institution is seeking a Customer Experience Associate in Comox, BC. The role emphasizes building customer relationships, processing financial transactions, and providing tailored banking solutions. Candidates should possess solid customer service skills, a high school diploma, and ideally some relevant experience. Offering competitive compensation between $22.00 and $27.21 CAD per hour, this is a great opportunity to contribute to customer satisfaction within the banking sector.