Banking Customer Experience Advocate

TD; Canada; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading financial institution in Toronto is seeking a Customer Experience Associate to deliver excellent service by processing transactions and advising clients on banking solutions. The role requires strong communication and organizational skills, along with a minimum of a High School diploma and relevant experience. Competitive pay between $22.50 and $28.33 CAD is offered, reflecting TD's commitment to fair compensation and inclusion in the workplace.

Benefits

Health and well-being benefits

Savings and retirement programs

Career development opportunities

Qualifications

• High School diploma and/or 1+ years of relevant experience.
• Strong administration, organizational, planning and time management skills.
• A dynamic communicator with established customer experience skills.

Responsibilities

• Process financial transactions accurately as per operating procedures.
• Respond and resolve customers' concerns using standard procedures.
• Achieve assigned goals by promoting banking solutions.

Skills

Strong administration skills

Organizational skills

Customer experience skills

Dynamic communicator

Education

High School diploma

Undergraduate degree (asset)

Tools

MS Office (Word, Excel, Outlook)

Job description

A leading financial institution in Toronto is seeking a Customer Experience Associate to deliver excellent service by processing transactions and advising clients on banking solutions. The role requires strong communication and organizational skills, along with a minimum of a High School diploma and relevant experience. Competitive pay between $22.50 and $28.33 CAD is offered, reflecting TD's commitment to fair compensation and inclusion in the workplace.