Banking Client Experience Specialist (Part-Time)

Canadian Imperial Bank of Commerce; Thompson; Hybrid; CAD 21,000 - 29,000; Part time

Job summary

Canadian Imperial Bank of Commerce (CIBC) Thompson, MB is seeking a Client Service Representative for part-time, on-site engagement. You will help clients with daily banking needs, answer questions, and process transactions in a fast-paced banking centre.

Flexibility to work evenings and weekends is preferred, with travel to nearby centres as needed. You will connect clients with the right specialists, uphold confidentiality, and promote a positive client experience.

Qualifications

• Assist clients with daily banking needs and product inquiries.
• Proactively connect clients with the right team members.
• Maintain accuracy and confidentiality in transactions.

Responsibilities

• Answer questions and assist with transactions.
• Support clients in using banking products and services.
• Navigate multiple banking centres within a reasonable travel distance when needed.

Skills

Client Issue Resolution

Client Service

Customer Experience

Digital Literacy

Empathy

Financial Products

Interpersonal Communication

Standards Compliance

Transaction Services

Job description

Canadian Imperial Bank of Commerce (CIBC) Thompson, MB is seeking a Client Service Representative for part-time, on-site engagement. You will help clients with daily banking needs, answer questions, and process transactions in a fast-paced banking centre.

Flexibility to work evenings and weekends is preferred, with travel to nearby centres as needed. You will connect clients with the right specialists, uphold confidentiality, and promote a positive client experience.