Part-Time Banking Center Client Experience Specialist

Canadian Imperial Bank of Commerce; Dartmouth; On-site; CAD 21,000 - 30,000; Part time

Job summary

Canadian Imperial Bank of Commerce in Dartmouth, NS is seeking a Part-time Client Service Representative (15 hrs/week) to support personal and business banking clients with day-to-day needs. You will answer questions, assist with transactions, and connect clients to the right team members, while working flexible banking centre hours including evenings and weekends.

This on-site role emphasizes client engagement and problem solving, with a focus on leveraging technology to help clients manage

Qualifications

• Client-focused with strong communication and problem solving skills.
• Ability to assist with transactions and guide clients to the right specialists.
• Willingness to work flexible banking centre hours, including evenings and weekends.

Responsibilities

• Help clients manage their accounts and products, focusing on the client experience.
• Answer questions, assist with transactions, and connect clients to the right team members.
• Be flexible to work at multiple banking centres within a reasonable travel distance.

Skills

Client Issue Resolution

Client Service

Customer Experience

Digital Literacy

Empathy

Financial Products

Interpersonal Communication

Standards Compliance

Transaction Services

Job description

Canadian Imperial Bank of Commerce in Dartmouth, NS is seeking a Part-time Client Service Representative (15 hrs/week) to support personal and business banking clients with day-to-day needs. You will answer questions, assist with transactions, and connect clients to the right team members, while working flexible banking centre hours including evenings and weekends.

This on-site role emphasizes client engagement and problem solving, with a focus on leveraging technology to help clients manage