Client Success Associate - Banking Center (Part-Time)

Canadian Imperial Bank of Commerce; Southwestern Ontario; Hybrid; CAD 22,000 - 30,000; Part time

Job summary

Canadian Imperial Bank of Commerce in Essex, Ontario seeks a Client Service Representative to support day-to-day banking needs. You will answer questions, handle transactions, and connect clients with the right team members to achieve their financial goals.

The role is on-site, part-time (15 hours/week), with potential evening and weekend shifts. You’ll be part of a busy Personal and Business Banking team focused on client experience.

Qualifications

• Engage with clients to understand banking needs and provide friendly, accurate service.
• Assist with routine transactions and explain products to customers.
• Help clients navigate digital tools and access appropriate channels.

Responsibilities

• Engage with clients to manage accounts and banking products.
• Provide excellent client experience and connect clients to appropriate teams.
• Support banking centre operations during evenings and weekends.

Skills

Client Service

Accountability

Continuous Learning

Customer Engagement

Customer Experience

Financial Services

Teamwork

Job description

Canadian Imperial Bank of Commerce in Essex, Ontario seeks a Client Service Representative to support day-to-day banking needs. You will answer questions, handle transactions, and connect clients with the right team members to achieve their financial goals.

The role is on-site, part-time (15 hours/week), with potential evening and weekend shifts. You’ll be part of a busy Personal and Business Banking team focused on client experience.