Automotive Service Manager: Lead a High-Performance Team

Steele-Auto-Group; Dieppe; On-site; CAD 75,000 - 110,000; Full time

Benefits offered by this job

100% Matched Retirement Savings Plan

Health & Dental Plans

Mental Health & Wellness Support

Employee Discounts

Steele University

Job summary

Atlantic Mazda in Dieppe, NB seeks a Service Manager to lead the day-to-day service department, guide the team, and ensure smooth workflows. You will drive customer satisfaction, monitor performance, and uphold quality standards.

The ideal candidate has dealership service management experience or is a seasoned Service Advisor or Technician with leadership skills. Bilingual French/English is an asset; Saturday availability and a valid driver's license are required.

Qualifications

• Experience as a dealership service manager or in a lead role within a service department.
• Ability to mentor and develop a service team.
• Willingness to work occasional Saturdays.

Responsibilities

• Lead, mentor, and develop the service team.
• Build an engaged, positive, and team-focused culture.
• Motivate the team and support daily performance.
• Handle challenges and conflicts professionally.
• Drive customer satisfaction, profitability, and service excellence.
• Oversee repair procedures and ensure quality standards.

Skills

Leadership

Team building

Communication

Bilingual French/English

Job description

Atlantic Mazda in Dieppe, NB seeks a Service Manager to lead the day-to-day service department, guide the team, and ensure smooth workflows. You will drive customer satisfaction, monitor performance, and uphold quality standards.

The ideal candidate has dealership service management experience or is a seasoned Service Advisor or Technician with leadership skills. Bilingual French/English is an asset; Saturday availability and a valid driver's license are required.