Service Manager: Lead Team, Elevate Service

Steele Auto Group; Dieppe; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Retirement Savings Plan

Health & Dental Plans

Mental Health Support

Employee Discounts

Steele University

Job summary

Atlantic Mazda, part of Steele Auto Group, is seeking a Service Manager in the Dieppe/Moncton area to lead the day-to-day operations of the service department. You will support and motivate the team, maintain workflow, and help deliver a strong customer and employee experience.

Open to experienced Service Managers or tenured Service Advisors/Technicians with leadership potential. Compensation includes a base plus a performance bonus structure, with SteelE advantages such as a retirement plan,

Qualifications

• Previous dealership service management experience or tenured Service Advisor/Technician with leadership abilities.
• Strong leadership to motivate, engage, and develop a team.
• Excellent interpersonal and communication skills; well-organized and self-driven.

Responsibilities

• Lead, mentor, and develop the service team.
• Build an engaged, positive, and team-focused culture.
• Motivate the team and support strong day-to-day performance.
• Handle team challenges and conflict in a professional and constructive way.
• Drive customer satisfaction, profitability, and service excellence.
• Oversee repair procedures and ensure quality standards are maintained.
• Monitor workflow, productivity, and department performance.
• Lead the dealership’s Safety Committee and help maintain workplace safety.

Skills

Leadership

Team development

Conflict resolution

Interpersonal communication

Organizational skills

Front-counter operations

Bilingual (French & English)

Job description

Atlantic Mazda, part of Steele Auto Group, is seeking a Service Manager in the Dieppe/Moncton area to lead the day-to-day operations of the service department. You will support and motivate the team, maintain workflow, and help deliver a strong customer and employee experience.

Open to experienced Service Managers or tenured Service Advisors/Technicians with leadership potential. Compensation includes a base plus a performance bonus structure, with SteelE advantages such as a retirement plan,