Assistant Service Manager — Luxury Auto Dealership Lead

Forward Thinking HR Services; Mississauga; On-site; CAD 70,000 - 90,000; Full time

Job summary

A luxury automotive dealership in Mississauga seeks an Assistant Service Manager to enhance customer service and manage the service department. The role involves hiring and training staff, maintaining high-quality service, and ensuring compliance with industry standards. Candidates must have supervisory experience, strong customer service and leadership skills, and a valid driver's license. The dealership is committed to providing an exceptional service experience, supporting professional development and maintaining high ethical standards.

Qualifications

• Minimum of two years in an automotive service department preferred.
• Three to five years of supervisory experience required.
• Valid driver's license is a must.

Responsibilities

• Assist in managing the service department and ensuring excellent customer service.
• Support the Service Manager in hiring and training staff.
• Maintain high-quality service repairs and minimize comebacks.

Skills

Customer service skills

Leadership

Problem-solving

Communication skills

Education

High School diploma

College/university education in business

Job description

A luxury automotive dealership in Mississauga seeks an Assistant Service Manager to enhance customer service and manage the service department. The role involves hiring and training staff, maintaining high-quality service, and ensuring compliance with industry standards. Candidates must have supervisory experience, strong customer service and leadership skills, and a valid driver's license. The dealership is committed to providing an exceptional service experience, supporting professional development and maintaining high ethical standards.