Automotive F&I Sales Specialist — Lucrative Phone/Video

Pfaff Automotive Partners Inc.; Markham; On-site; CAD 90,000 - 110,000; Full time

Benefits offered by this job

$100,000+ annual earning opportunity

Medical, Dental and Vision Plans

Paid Holidays & PTO

Disability Coverage

Life Insurance

RRSP Plans

Employee Stock Purchase Plan

Professional Development & Growth Op‑s

Vehicle Purchase Discounts

Employee Assistance & Wellness Program

Job summary

Pfaff Automotive Partners in Markham, ON, is seeking an experienced Financial Services Specialist to conduct scheduled F&I consultations by phone and video, presenting protection products and solutions, and closing sales with a premium customer experience.

The role focuses on engaging customers remotely, building value, and achieving sales targets while the dealership handles documentation and funding.

Qualifications

• Proven automotive F&I sales experience.
• Strong gross profit per vehicle results.
• Demonstrated product penetration performance.
• Consistent deal volume and closing rates.
• Proven ability to meet or exceed F&I sales targets.
• Experience engaging and closing customers through phone, video, or similar channels.
• Excellent communication and customer relationship-building abilities.
• Solid knowledge of automotive F&I and protection products.
• Ability to independently manage opportunities, appointments, follow-ups, and sales activity in a results-driven environment.

Responsibilities

• Conduct scheduled F&I consultations by phone and video.
• Review opportunities daily and prioritize follow-up activity.
• Present protection products and F&I solutions based on customer needs.
• Build value and communicate product features and benefits.
• Handle questions, overcome objections, and close F&I sales.
• Follow up on opportunities where consultations were not completed.
• Re-engage customers to maximize F&I sales opportunities.
• Track sales through the store handoff process and ensure follow-through.
• Collaborate with dealership team to ensure smooth handoff after consultations.

Skills

Automotive F&I sales

Phone & video consultations

Objection handling

Closing skills

Follow-up discipline

Job description

Pfaff Automotive Partners in Markham, ON, is seeking an experienced Financial Services Specialist to conduct scheduled F&I consultations by phone and video, presenting protection products and solutions, and closing sales with a premium customer experience.

The role focuses on engaging customers remotely, building value, and achieving sales targets while the dealership handles documentation and funding.