F&I Manager

Pfaff Automotive Partners Inc.; Vaughan; On-site; CAD 100,000 - 150,000; Full time

Benefits offered by this job

Competitive compensation

Health benefits

Vacation and paid time off

Growth opportunities in Canada and the

Stock purchase program

Job summary

Pfaff Automotive Partners is seeking an experienced Finance & Insurance Manager for our Thornhill, Ontario operation. You will present financing and protection options, secure lender approvals, and structure vehicle transactions while ensuring OMVIC compliance and customer satisfaction.

The ideal candidate has proven F&I leadership, OMVIC certification, excellent communication, and a strong drive to exceed performance targets in a fast-paced sales environment.

Qualifications

• Experience as Automotive F&I Manager required.
• OMVIC Certification required.
• Strong knowledge of auto financing, leasing, warranties, and protection products.
• Proven ability to close opportunities and achieve targets.
• Excellent communication, negotiation, and customer service skills.
• Detail-oriented with strong compliance focus.
• Self-motivated with strong organizational and time-management skills.
• Able to work well in a fast-paced team environment.
• Valid Ontario Driver’s License with a clean driving record.

Responsibilities

• Present financing, leasing, warranty, insurance, and protection options to customers.
• Secure financing approvals with lenders and financial institutions.
• Structure and finalize vehicle transactions while maximizing profitability and customer satisfaction.
• Ensure all documentation is completed accurately and in OMVIC-compliant terms.
• Explain finance contracts, terms, product benefits, and ownership options to customers.
• Collaborate with the Sales Team to support vehicle delivery.
• Build and maintain relationships with customers, lenders, and partners.
• Maintain understanding of manufacturer programs, lender guidelines, and regulations.
• Aim to exceed performance objectives related to product penetration and profitability.

Skills

Automotive finance

OMVIC certification

Financing & insurance knowledge

Sales targets

Communication skills

Compliance

Organization

Team player

Driver's license

Job description

F&I Manager

Honda of Thornhill, Thornhill, ON L4J1A1

Honda of Thornhill is seeking an experienced and customer-focused Finance & Insurance (F&I) Manager to join our high-performing team. This is an exciting opportunity for a results-driven automotive professional who thrives in a fast-paced environment and is passionate about helping customers find the right financing and protection solutions to meet their needs.

As a key member of our Sales Team, you will be responsible for arranging vehicle financing, presenting protection products, ensuring compliance with industry regulations, and delivering a seamless and transparent customer experience.

Key Responsibilities

• Present financing, leasing, warranty, insurance, and protection product options to customers.

• Secure financing approvals through lender and financial institution partnerships.

• Structure and finalize vehicle transactions while maximizing profitability and customer satisfaction.

• Ensure all documentation is completed accurately and in compliance with OMVIC, lender, and dealership requirements.

• Clearly explain finance contracts, terms, product benefits, and ownership options to customers.

• Collaborate closely with the Sales Team to support a smooth and efficient vehicle delivery process.

• Build and maintain strong relationships with customers, lenders, and business partners.

• Maintain a thorough understanding of manufacturer programs, lender guidelines, and industry regulations.

• Achieve and exceed performance objectives related to product penetration, profitability, and customer satisfaction.

• Uphold the highest standards of professionalism, integrity, and customer care.

Qualifications

• Previous experience as an Automotive Finance & Insurance Manager is required.

• OMVIC Certification required.

• Strong knowledge of automotive financing, leasing, warranties, and protection products.

• Proven ability to build value, close opportunities, and achieve performance targets.

• Excellent communication, presentation, negotiation, and customer service skills.

• Strong attention to detail and commitment to compliance.

• Self-motivated with exceptional organizational and time-management abilities.

• Ability to work effectively in a fast-paced team environment.

• Valid Ontario Driver’s License with a clean driving record.

Why Work for Pfaff?

• Competitive Compensation - whether you are working in sales, service, parts, or in a support function, Pfaff offers a competitive compensation package.

• Health Benefits – full-time employees have access to health, dental, long-term disability and life insurance.

• Vacation and Paid Time Off

• Growth Potential – we want to support your success! We provide access to opportunities for growth in both Canada and the U.S.

• Stock Purchase Program - Pfaff employees can purchase the Lithia & Driveway stock (NYSE: LAD) at a discount

Pay: From $100,000-$150,000 based on ability to sell effectively.

Vacancy: This is an existing vacancy.

We thank all applicants for their interest in Pfaff Automotive Partners – please note due to the volume of applicants, only those selected for an interview will be contacted.

Please note: We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process

Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices thatare in compliance withthe Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, pleaseindicatethis in your application.