Auto Insurance Advisor (Term to February 2027) - One Insurance Group

Auto Insurance Advisor (Term to February 2027) - One Insurance Group; Altona; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading insurance brokerage in Manitoba is seeking an Auto Insurance Advisor to provide exceptional counsel on Autopac and Driver Licensing products. The role involves processing insurance transactions and generating leads while ensuring excellent customer service. Candidates should have at least one year of related experience and a valid driver's license. Flexible hours and competitive compensation are offered.

Benefits

Matching RRSP/DPSP plan

Benefits with premiums paid partially by the company

Industry-leading training

Qualifications

• Minimum one year of insurance industry or comparable customer service experience preferred.
• Legally entitled to work in Canada.
• Valid driver's license and clear criminal record check required.

Responsibilities

• Create an exceptional customer service experience for all clients.
• Process all Auto Insurance transactions immediately.
• Use the Prospector Program to generate leads.

Skills

Customer service experience

Communication skills

Detail-oriented

Ability to multitask

Education

Manitoba General Insurance License

IWS Certification

Tools

Applied EPIC broker management system

Job description

Overview

Auto Insurance Advisor (Term to February 2027) - One Insurance Group

Province: Altona, Manitoba
Position: Auto Insurance Advisor (Term to February 2027)
Deadline: October 10, 2025
Posted: September 10, 2025

Responsibilities

Auto Advisor’s primary responsibility is to provide outstanding and professional counsel to clients on Autopac and Driver Licensing products and coverages. This begins with ensuring that all customers feel immediately welcomed in the branch. Build solid rapport with existing, assigned, and new clients is essential while providing coverage options that suit their individual needs. The successful candidate will also become familiar with ONE Insurance’s other lines of business in order to make clients aware of the wide variety of products and services.

Key responsibilities include:

• Create an exceptional customer service experience for all clients
• Process all Auto Insurance transactions immediately in a professional and friendly manner
• Use the Prospector Program to generate leads with every transaction
• Follow ONE Insurance’s Auto Customer Service Standards to ensure optimum coverage options are offered with every Autopac transaction
• Actively cross-sell auto extension product options available
• Provide support to Personal Lines with processing and other duties as required

Qualifications / Required Skills

Performance Objectives

• Create an exceptional customer service experience for all clients
• Process all Auto Insurance transactions promptly and professionally; generate leads using the Prospector Program
• Adhere to ONE Insurance’s Auto Customer Service Standards to offer optimum coverage options
• Cross-sell auto extension product options
• Provide support to Personal Lines as needed

Qualifications / Skills

• Minimum one (1) year of insurance industry or comparable customer service experience is preferred
• Manitoba General Insurance License and IWS Certification are not required but considered an asset
• Ability to travel to Altona, Letellier, St. Jean and Dominion City branches to provide support
• Familiarity with Applied EPIC broker management system is considered an asset
• Organized and efficient with strong attention to detail and the ability to multitask
• Flexibility and a positive team player approach with effective communication skills
• Legally entitled to work in Canada
• Valid driver’s license and clear criminal record check required

Additional Information

What makes us the ONE to choose?

• We are a leading insurance brokerage with 29 branches, located either a short drive from Winnipeg or within the city. Each branch is exciting, unique, and provides a customer focused ONE Insurance team atmosphere.
• We provide it all; a matching RRSP/DPSP plan, benefits with premiums paid partially by the company, industry leading training, continuing education, and competitive compensation programs. We even provide you with a book of business!
• We like to work with the best! Our engaging staff demonstrate ONE Insurance’s core values each day – Care, collaboration & integrity.

Contact Information

Ready to Apply? We are excited to meet you! Please apply to https://www.oneinsurance.ca/about/careers/#careers

Accessibility: If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, please contact [e-mail] to notify of this request.

Employer Profile

Auto Insurance Advisor (Term – February 2027)
Region 7 – Altona, Letellier, St. Jean, and Dominion City

ONE Insurance has proudly served the insurance needs of customers across Manitoba for over 70 years. We have earned our customers’ trust by providing the guarantee of exceptional insurance products along with exceptional service. We are seeking experienced insurance professionals to join our growing team.