Auto Damage Appraiser (Image Desk Appraiser)

Aviva; Oakville; Hybrid; CAD 55,000 - 70,000; Full time

Job summary

A leading insurance company based in Oakville is seeking an Auto Damage Appraiser (Image Desk Appraiser) to join their team. This role involves reviewing electronic repair estimates and controlling repair costs, among other responsibilities. Ideal candidates will have 3-5 years of Auto Estimating experience and a strong understanding of motor vehicle repairs. The position offers a salary ranging from $55,000 to $70,000, along with a compelling rewards package and outstanding career development opportunities, all within a hybrid work model.

Benefits

Annual bonus eligibility

Retirement savings plan

Health benefits

Competitive vacation package

Corporate wellness programs

Qualifications

• 3-5 years of Auto Estimating experience; multi-provincial experience is an asset.
• Strong technical aptitude with databases/systems.
• Genuine curiosity to improve customer experience.

Responsibilities

• Review and evaluate electronic repair estimates.
• Control method and cost of repairs to motor vehicles.
• Complete Total loss evaluations through market search.
• Execute remote appraisals.
• Contribute positively to organizational culture.

Skills

Auto Estimating experience

Knowledge of motor vehicle repairs

Familiar with industry standard Estimating System(s)

Excellent oral and written communication skills

Excellent PC Skills

Job description

Experience Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.

The opportunity

We are seeking an Auto Damage Appraiser (Image Desk Appraiser) at our Oakville Office. This is an opportunity to join a great company that values employee development, and promotes a positive work culture, where employees can do the best work of their lives.

What you’ll do

• Review and evaluate electronic repair estimates line with our Company and Departmental standards and guidelines
• Control the method and cost of repairs to motor vehicles by using established industry regulatory practices and corporate guidelines.
• Complete Total loss evaluations through market and Autosource search.
• Complete remote appraisal(s)
• Be team player, and a thought leader in problem solving, leading the example, and ensure the end customer experience is a key objective.

What you’ll bring

• Auto Estimating experience (3-5 year minimum), multi-provincial experience an asset
• Strong experience and knowledge with motor vehicle repairs, and prior estimating experience.
• Familiar with industry standard Estimating System(s)
• Good technical aptitude with databases/systems
• Excellent oral and written communication skills
• Excellent PC Skills
• Genuine curiosity and inquisitive mindset constantly looking to make things better for customers and colleagues
• Can work to and positively contribute to our organizational culture and values

What you’ll get

• The Salary range for this position is $55,000 to $70,000 Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
• Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
• Hybrid flexible work model.
• Outstanding career development opportunities.
• We’ll support your professional development education.
• Competitive vacation package with the option to purchase 5 extra days off per year.
• Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
• Corporate wellness programs to support our employees’ physical and mental health.
• This job advertisement is for an existing vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.