Associate Channel Development Manager

Ferrero International S.A.; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A global confectionery brand is seeking an Associate Channel Development Manager in Toronto, Ontario. The role involves executing the Go-To-Market strategy, supporting Channel Managers with data insights, and driving value through effective project management. Candidates should have over 3 years of experience in channel development and a Bachelor’s degree. The position offers a hybrid work environment and focuses on collaborative growth and innovation.

Benefits

Diversity and inclusion initiatives

Support for applicants with disabilities

Qualifications

• 3+ years in roles involving channel development, category management, or retail strategy.
• Strong knowledge of Ferrero’s brands, strategy, and Perfect Store models.
• Solid understanding of Canadian retail landscape and industry best practices.

Responsibilities

• Align cross-functionally with Brand Marketing, Category Management, and Customer Teams.
• Define launch KPIs by class of trade.
• Develop trade investment strategies and in-store activity calendars.

Skills

Channel development

Category management

Retail strategy

Analytical skills

Project management

Communication

Interpersonal skills

Customer-focused

MS Excel

Nielsen data proficiency

Education

Bachelor's degree

Tools

Nielsen

SAC

TMA

PowerPoint

Word

Job description

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Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

About the Role:

As the Associate Channel Development Manager, you will be at the forefront of executing our Go-To-Market (GTM) strategy within your assigned retail channels, using the Triple Win model to drive value for customers, the company, and shoppers alike. You’ll take ownership of the integrated activity plan, translating strategy into action by developing and cascading execution standards for distribution, shelving, merchandising, and pricing (DSMP). Your analytical skills will be key as you support Channel Managers and the Director with insights drawn from Nielsen data and sales inputs, helping to shape decisions around distribution, pricing, promotions, and displays. You’ll also lead the development and release of key seasonal materials, including the summer deck, Translations, Seasonal Demand Template, Seasonal Catalogue, and Merchandiser Calendar.

This position is hybrid and will be based in our Canada Commercial office in North York.

Main Responsibilities:

• Align cross-functionally with Brand Marketing, Category Management, and Customer Teams
• Define launch KPIs by class of trade and contribute to brand/channel/customer budget planning
• Develop trade investment strategies and in-store activity calendars by session and channel
• Set in-store execution objectives and manage display tools/formats
• Collaborate on growth and profitability plans with Customer Teams, Marketing, and Category Management
• Build pack/price architecture frameworks to support strategic channel and customer opportunities
• Ensure timely and effective innovation launches aligned with customer lead times
• Monitor competitive activity and integrate insights into business plans
• Align with Sales, Marketing, Finance, and Trade BI on trade spend and promotion planning

Analytics & Operational Support

• Provide analytical support using Nielsen and SAC/TMA tools
• Support seasonal and everyday portfolio planning and execution
• Develop merchandising calendars and seasonal brochures
• Prepare customer-ready sales presentations for launches and in/out items
• Maintain seasonal templates and coordinate translations for sales decks
• Analyze display mixes and provide recommendations
• Coordinate innovation sample distribution with Sales Executive Assistant
• Maintain monthly tracker for everyday confectionery

Who we are looking for:

• 3+ years in roles involving channel development, category management, or retail strategy
• Bachelor's degree required
• Strong knowledge of Ferrero’s brands, strategy, and Perfect Store models
• Solid understanding of Canadian retail landscape and industry best practices
• Proficient in Nielsen and syndicated data; category management experience
• Familiar with Ferrero systems (SAC, TMA) and Customer Business Team processes
• Skilled in project and process management
• Proficient in MS Excel, PowerPoint, and Word
• Strategic thinker with strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• Customer-focused with ability to balance internal priorities
• Self-motivated, able to work independently and manage multiple tasks
• Team-oriented with a track record of meeting deadlines

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

Accommodation

Ferrero Canada will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise the HR Representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.