Assistant Store Manager: Lead, Develop & Delight Customers

Dollarama; Drummondville; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Company matched pension plan

Tailor-made training and integration

Career development opportunities

Job summary

Dollarama in Drummondville is seeking an Assistant Store Manager to support the Store Manager in daily retail operations, ensuring customer satisfaction and helping achieve sales goals. You will act as Manager on Duty in the Store Manager’s absence.

The role includes supervising staff, merchandising, cash handling, safety, and ongoing training. Open availability is required, with a minimum of two years in retail and supervisory experience.

Qualifications

• 2+ years of retail experience
• 2+ years in a supervisory or management role
• Open availability (day, evening, weekend)
• Strong leadership, communication, and decision-making skills
• Ability to multitask and prioritize in a fast-paced environment

Responsibilities

• Assist the Store Manager with operations and staff management.
• Help with merchandising, stocking, and unpacking daily shipments.
• Provide exceptional customer service and resolve escalated issues.
• Train, coach, and develop employees.
• Perform cash management and store opening/closing duties as needed.
• Assign tasks to the team and ensure store safety and cleanliness.
• Conduct regular performance evaluations and provide feedback.
• Ensure adherence to company policies and safety standards.
• Maintain visual merchandising standards.
• Responsible for hiring and performance management.

Skills

Leadership

Communication

Decision-making

Multitasking

Job description

Dollarama in Drummondville is seeking an Assistant Store Manager to support the Store Manager in daily retail operations, ensuring customer satisfaction and helping achieve sales goals. You will act as Manager on Duty in the Store Manager’s absence.

The role includes supervising staff, merchandising, cash handling, safety, and ongoing training. Open availability is required, with a minimum of two years in retail and supervisory experience.