Assistant Store Manager

Dollarama; Rouyn-Noranda; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation and benefits package

Company matched pension plan

Tailor-made training and integration program

Career development opportunities

Job summary

A leading retail company is seeking an Assistant Store Manager in Rouyn-Noranda, Quebec. The role involves supporting daily retail operations, ensuring customer satisfaction, and overseeing staff management. The ideal candidate has at least two years of retail experience, including supervisory roles, with strong leadership and decision-making skills. The position offers competitive compensation and a variety of career development opportunities. Additionally, candidates must have flexible availability.

Qualifications

• Minimum of two (2) years of retail experience.
• At least two (2) years in a supervisory or management role.
• Open availability (days, evenings, weekends).
• Strong leadership, communication, and decision‑making skills.
• Ability to multitask and prioritize in a fast‑paced environment.

Responsibilities

• Assist Store Manager with daily operations and staff management.
• Help with merchandising and unpacking shipments.
• Provide exceptional customer service and resolve issues.
• Train, coach, and develop employees.
• Perform cash management and store duties as needed.
• Assign tasks to the team, ensuring safety and cleanliness.
• Conduct performance evaluations and provide feedback.
• Ensuring adherence to company policies and safety standards.
• Maintaining visual merchandising standards.
• Responsible for hiring and performance management.

Skills

Strong leadership skills

Effective communication

Decision-making skills

Ability to multitask

Job description

Join to apply for the Assistant Store Manager role at Dollarama.

The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store Manager’s absence.

Daily Tasks (but not limited to)

• Assisting the Store Manager with operations and staff management.
• Helping with merchandising, stocking, and unpacking daily shipments.
• Providing exceptional customer service and resolving escalated issues.
• Training, coaching, and developing employees.
• Performing cash management, store opening and closing duties as needed.
• Assigning tasks to the team and ensuring store safety and cleanliness.
• Conducting regular performance evaluations and providing feedback.
• Ensuring adherence to company policies and safety standards.
• Maintaining visual merchandising standards.
• Responsible for hiring and performance management.

Required Qualifications

• Minimum of two (2) years of retail experience.
• At least two (2) years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision‑making skills.
• Ability to multitask and prioritize in a fast‑paced environment.

Benefits

• Stimulating and diverse working environment.
• Competitive compensation and benefits package*.
• Company matched pension plan*.
• Tailor‑made training and integration program.
• Career development opportunities within the company.
• Applicable to full‑time employees only. Full‑time status is achieved after 25 hours/week for sixteen consecutive weeks (with one week grace period below 25 hours).

Seniority level: Mid‑Senior level.

Employment type: Full‑time.

Job function: Sales and Business Development, Industries: Retail.

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