Assistant Store Manager

JD Sports / Livestock / Size?; Toronto; On-site; CAD 55,000 - 60,000; Full time

Job summary

A leading sports-fashion retailer is seeking an experienced Assistant Store Manager in Scarborough, Ontario. The role involves ensuring operational excellence, delivering outstanding customer experiences, and managing team performance. Ideal candidates should have a minimum of 2 years of retail experience, a passion for streetwear, and strong leadership skills. Flexibility in availability is important, as well as the ability to motivate and train staff to achieve business results.

Qualifications

• 2+ years of retail experience required.
• Passionate about streetwear and sneaker culture.
• Experience in training and coaching team members.

Responsibilities

• Deliver excellent customer experience and drive sales.
• Manage team performance through coaching and motivation.
• Ensure operational excellence in daily tasks.

Skills

Retail experience

Knowledge of streetwear and sneaker culture

Customer engagement

Leadership skills

Problem analysis

Decision making

Job description

JD Sports - Scarborough Town Centre, 300 Borough Drive, Scarborough, Ontario, Canada

Job Description

Location: Scarborough Town Center, ON

Workplace Type: On-site

Job Type: Full-time, Permanent

Salary: $55,000 - $60,000

Department: Retail Stores

The Team: JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.

The Role: Our Retail team is is looking for an Assistant Store Manager at our Scarborough Town Centre location. Come join our quickly growing and developing team at JD Sports Canada. Main responsibilitiesinclude delivering excellent customer experience and fostering growth and development to the team. Most importantly you will ensure operational excellence by performing managerial tasks, such as scheduling, maintaining inventory, and evaluating employee performance.

Key Duties/Responsibilities

• Ensure the team is delivering an excellent customer experience through coaching and motivating the team while driving sales.
• Ensure high levels of customer satisfaction by being knowledgeable on all products offered.
• Train and grow a team focused on delivering outrageous experiences to our community through coaching and feedback.
• Generate business results and achieve key KPIs.
• Deliver sales, customer experience, merchandising, visual, and operational expectations.
• Act as a partner between customers, sales associates and store leadership.
• Ability to learn and share expertise of products and trends to fit customer’s needs.
• Maintains an awareness of all product knowledge, and current or upcoming product/trends.
• Contributes to a positive and inclusive work environment.
• Support key initiatives as empowered by and in partnership with the Store Manager.
• Take a proactive approach to growing the business through community outreach.
• Choose culture first in everything you do, with a commitment to personal growth and self-awareness.
• Provide outrageous experiences 100% of the time, sharing our awesome products with our Community.

Skills/Experience/Knowledge needed

• Minimum 2 years of retail experience.
• Passionate and knowledgeable about streetwear and sneaker culture.
• Experience supervising, training and coaching sales associates.
• Confident and comfortable engaging customers to deliver an elevated experience.
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products.
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis.
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment.
• High level of ethics, values, integrity, and trust.
• Flexible availability – including nights, weekends, and holidays.
• Leadership – You're an inspirational and dynamic leader who is naturally warm and compassionate towards others with an insatiable drive to exceed results and celebrate successes.