Ag Administration Clerk

Valleyview Co-op; Minnedosa; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading agricultural cooperative in Manitoba is searching for a dedicated customer service representative to support daily operations and deliver exceptional service. The ideal candidate will have a high school diploma and 1-3 years of experience in customer service. This role offers competitive compensation, comprehensive benefits including health insurance and a pension plan, and a commitment to diversity and professional development within an inclusive workplace.

Benefits

Competitive salary

Comprehensive benefits package

Pension plan with employer match

Employee Assistance Program

Fitness Rebate Program

Qualifications

• 1-3 years of customer service experience required.
• Proficient in the Microsoft Office suite.
• Valid Class 5 driver's license preferred.

Responsibilities

• Support the day-to-day operations of the Ag location.
• Provide exceptional customer service to producers and customers.
• Balance daily transactions and enter data.

Skills

Customer service experience

Proficiency in Microsoft Office

Effective communication skills

Ability to work independently and in a team

Education

High school diploma

Job description

Our core Values are Integrity, Excellence and Responsibility

Key Job Responsibilities Include:

• Support the day-to-day operations of the Ag location

• Provide exceptional customer service to producers, customers, and fellow team members

• Direct customer inquiries and assist when applicable

• Ensure a world class customer experience by completing assigned workflows, with a focus on quality, maintaining Brand standards, and meeting established timeframes

• Order and distribute basic office supplies for the location

• Sort incoming mail, emails, fax, and distribute correspondence

• Adhere to safety measures and report hazardous conditions immediately to the team leader

• Assist in the proper care and maintenance of department equipment

• Balance daily transactions and enter data

• Accept payments on customer accounts

Who you are:

• You have a high school diploma

• You have 1-3 years of customer service experience

• You are proficient in the Microsoft Office suite

• You have proven effective communication skills; both verbal and written

• You have the ability to work independently as well as part of a Team

• Valid Class 5 driver’s license preferred

If you are interested in this position, please speak to your Team Leader and visit our job board at www.heritageco-op.crs click Careers-Join Our Team!

Process close date: This position will remain open until filled

We are proud to be an equal opportunity employer, and we are committed to providing reasonable accommodation throughout the recruitment process to ensure an enjoyable candidate experience. Please reach out to the Human Resources team to discuss your needs if you require accommodation.

What we offer:

A competitive Compensation and Benefit Package:Our Team Members receive competitive salaries a comprehensive benefits package which includes Group Life Insurance, Short- & Long-Term Disability, Extended Health and Dental. and an employer-contributed pension plan, matched at 6% of salary.

Inclusive Work Environment: At Co-op, we embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve.We support and provide an environment that allows all to bring their whole selves to work.

Professional Development: We encourage our team members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation.

Additional Offerings: Team Member Purchase Rebate Program, Team Member Volunteer Incentive Program, Home Centre Preferred Pricing, EFAP (Employee and Family Assistance Program), Team Member Fitness Rebate of up to $100 per year towards health/fitness purchases – Heritage Co-op values Team Members’ wellbeing.

At Heritage Co-op, we strive to be an employer of choice by creating a culture our Team Members want to be a part of and supporting a healthy work-life balance.