AE - Brand Ambassador (Sales Associate)

AEO; Niagara Falls; On-site; CAD 60,000 - 80,000; Part time

Job summary

AEO is seeking a part-time Brand Ambassador who will enhance the shopping experience for guests. This role involves engaging customers, sharing product knowledge, and promoting brand loyalty. Ideal candidates are energetic, enjoy interacting with people, and are available during peak shopping times. Join a supportive team and enjoy benefits like discounts and opportunities for advancement.

Benefits

40% off product year-round

Opportunities for development

Participation in store contests

Qualifications

• Available to work evenings, weekends, and holidays.
• Retail experience preferred.
• Must be at least 16 years old.

Responsibilities

• Engage customers using the AEO Selling Model.
• Educate guests on product details and make suggestions.
• Resolve guest concerns proactively.
• Assist in various store areas as needed.

Skills

Customer Engagement

Product Knowledge

Problem Solving

Teamwork

Integrity

Job description

YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

YOUR RESPONSIBILITIES

• You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (Don't worry - we'll teach you everything you need to know!)
• You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
• You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
• You can hang! Your skillset is versatile and you can easily switch between the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
• You're an innovative problem solver! Making your guests' day is your priority and you’re able to proactively resolve guest concerns while sticking to company policy.
• You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone.
• You've got integrity! You do the right thing and always adhere to AEO's policies & procedures.

YOU'D BE GREAT FOR THIS ROLE IF:

• You love interacting with people!
• You're full of energy and can handle multiple tasks in a fast-paced environment.
• You're available to work when guests shop (especially evenings, weekends & holidays!)
• You love AE and Aerie products.
• You've worked in retail before. #practicemakesperfect
• You're at least 16 years of age.

OUR BRAND AMBASSADORS LOVE AEO BECAUSE:

• They work with REAL people - there's nothing like your #AEOFamily.
• They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
• They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
• They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.