admitting clerk

Government of Canada; The Pas; On-site; CAD 30,000 - 60,000; Full time

Job summary

A government agency in Canada is seeking a motivated individual to provide customer service and perform clerical duties. Key responsibilities include greeting clients, maintaining records, and operating a switchboard. Candidates should have a secondary school certificate and proficiency in MS Office tools. The role requires excellent interpersonal and communication skills, attention to detail, and the ability to work in a fast-paced environment. Benefits include a pension plan and wellness program.

Benefits

Free parking available

Wellness program

Bonus

Pension plan

Qualifications

• Experience in customer service is an asset.
• Computer and technology knowledge is necessary.

Responsibilities

• Greet people and direct them to contacts or service areas.
• Provide basic information to clients and the public.
• Maintain work records and logs.
• Operate switchboard or telephone system.
• Perform clerical duties, such as filing and sorting.
• Answer telephone and relay calls and messages.
• Provide customer service.

Skills

Efficient interpersonal skills

Excellent oral communication

Excellent written communication

Flexibility

Organized

Reliability

Team player

Time management

Ability to multitask

Attention to detail

Education

Secondary (high) school graduation certificate

Tools

MS Office

MS Excel

MS Outlook

MS Word

Electronic medical records

Switchboard 1-25 lines

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Health care institution, facility or clinic

Responsibilities Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Order office supplies
• Record and relay information
• Schedule and confirm appointmentsSend invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Monitor mobile radio or telephone
• Provide directory assistance
• Relay service to persons with disabilities
• Perform data entry
• Provide customer service

Experience and specialization

Computer and technology knowledge

• Electronic medical records
• Switchboard 1-25 lines
• MS Office
• MS Excel
• MS Outlook
• MS Word

Additional information Security and safety

• Criminal record check
• Child Abuse Registry check

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Sitting
• Combination of sitting, standing, walking

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Maturity

Benefits Financial benefits

• As per collective agreement
• Bonus
• Pension plan

Other benefits

• Free parking available
• Wellness program