Administrative Support IV

Alberta Health Services; Edmonton; Sur place; CAD 39 000 - 48 000; Plein temps

Résumé du poste

Alberta Health Services is seeking an Administrative Support IV for the Chronic Kidney Disease Clinic/Modality Team in Edmonton. The role schedules in-person and virtual appointments, triages referrals, verifies demographics, and supports clinic operations.

Experience with Connect Care/Net Care and telehealth is essential. The person will help with supplies, education materials, and participate in multidisciplinary team meetings to ensure smooth patient care across AKC-North.

Qualifications

• Requires advanced administrative or specialized skills.
• Candidates must have high school diploma and completion of a Unit Clerk/Medical Office Assistant course.
• Computer skills with Word, Excel, Outlook; Connect Care and Net Care experience.
• Experience with Microsoft Teams and Zoom.
• Telehealth experience and outpatient clinic background preferred.

Responsabilités

• Schedule clinic appointments including new, follow-up, and virtual visits.
• Monitor Connect Care work queues and triage referrals.
• Handle demographic verification and patient registration in Connect Care.
• Assist with clinic activities, ordering supplies, and patient education materials.
• Participate in multidisciplinary AKC-North team meetings.

Connaissances

Communication

Verbal communication

Written communication

Time management

Formation

High school diploma

Some post-secondary education

Unit Clerk/Medical Office Assistant course

Medical terminology

Outils

Word

Excel

Outlook

Connect Care

Net Care

Microsoft Teams

Zoom

Description du poste

Your Opportunity:

The Admin IV position in the Chronic Kidney Disease Clinic - Modality Team is responsible for scheduling clinic appointments including: new and follow up appointments and virtual (Zoom and Telehealth appointments) for renal patients in the AKC-North program. The responsibilities of the Admin-IV role includes monitoring Connect Care work queues and assigning and triaging referrals as appropriate for the modality team. The Admin-IV position is responsible for demographic verification and registration in Connect Care and may be asked to complete patient check-in and checkout as required. Responsibilities for the Admin-IV position include processing consults from the multidisciplinary team to support modality teaching for renal patients and determining clinic flow/clinic room assignment for the modality team daily. The Admin-IV position assists with other clinic activities such as ordering supplies and patient education materials. Upkeep of multiple spreadsheets and calendars required for the role. Position also requires the successful candidate to take part in multidisciplinary AKC-North team meetings to support patient care and modality teaching.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification: Administrative Support IV

Union: AUPE GSS

Unit and Program: Chronic Kidney Disease Clinic/Modality Team, Alberta Kidney Care-North

Primary Location: Edmonton Clinic

Location Details: As Per Location

Multi-Site: Not Applicable

FTE: 1.00

Posting End Date: 20-OCT-2026

Temporary Employee Class: Temp F/T Benefits

Date Available: 02-NOV-2026

Temporary End Date: 07-NOV-2027

Hours per Shift: 7.75

Length of Shift in weeks: 2

Shifts per cycle: 10

Shift Pattern: Days, Evenings

Days Off: As Per Rotation

Minimum Salary: $28.49

Maximum Salary: $34.62

Vehicle Requirement: Not Applicable

Required Qualifications:

• Some post-secondary education.

Additional Required Qualifications:

• High school diploma
• Successful completion of a recognized Unit Clerk/Medical Office Assistant course and medical terminology required.
• Computer skills including familiarity with Word, Excel, and Outlook Connect Care and Net Care Experience.
• Microsoft Teams and Zoom Experience
• Experience with Telehealth
• Previous experience in an outpatient clinic
• The successful applicant must possess excellent verbal and written communication skills, proven organization and time management skills.
• Must be able to work effectively in fast-paced, stressful situations.
• Must be able to work well independently.
• Must be able to lift 20 pounds and push a bariatric patient in a wheelchair.
• Must be able to type on a keyboard for extended periods of the workday

Preferred Qualifications:

• Experience in Alberta Kidney Care-North.
• Experience in the Chronic Kidney Disease, General Nephrology, or Diabetic Nephropathy Clinics.