Renal Clinic Admin IV: Scheduling & Telehealth

Alberta Health Services; Edmonton; On-site; CAD 39,000 - 48,000; Full time

Job summary

Alberta Health Services is seeking an Administrative Support IV for the Chronic Kidney Disease Clinic/Modality Team in Edmonton. The role schedules in-person and virtual appointments, triages referrals, verifies demographics, and supports clinic operations.

Experience with Connect Care/Net Care and telehealth is essential. The person will help with supplies, education materials, and participate in multidisciplinary team meetings to ensure smooth patient care across AKC-North.

Qualifications

• Requires advanced administrative or specialized skills.
• Candidates must have high school diploma and completion of a Unit Clerk/Medical Office Assistant course.
• Computer skills with Word, Excel, Outlook; Connect Care and Net Care experience.
• Experience with Microsoft Teams and Zoom.
• Telehealth experience and outpatient clinic background preferred.

Responsibilities

• Schedule clinic appointments including new, follow-up, and virtual visits.
• Monitor Connect Care work queues and triage referrals.
• Handle demographic verification and patient registration in Connect Care.
• Assist with clinic activities, ordering supplies, and patient education materials.
• Participate in multidisciplinary AKC-North team meetings.

Skills

Communication

Verbal communication

Written communication

Time management

Education

High school diploma

Some post-secondary education

Unit Clerk/Medical Office Assistant course

Medical terminology

Tools

Word

Excel

Outlook

Connect Care

Net Care

Microsoft Teams

Zoom

Job description

Alberta Health Services is seeking an Administrative Support IV for the Chronic Kidney Disease Clinic/Modality Team in Edmonton. The role schedules in-person and virtual appointments, triages referrals, verifies demographics, and supports clinic operations.

Experience with Connect Care/Net Care and telehealth is essential. The person will help with supplies, education materials, and participate in multidisciplinary team meetings to ensure smooth patient care across AKC-North.