Administrative Support III - Neuroscience

Alberta Health Services; Edmonton; On-site; CAD 35,000 - 43,000; Part time

Job summary

Alberta Health Services in Edmonton is seeking an Administrative Support III to join the Neurosciences team at the Edmonton Clinic. This role primarily schedules patient appointments and procedures, manages room bookings, and coordinates referrals in collaboration with nurses, physicians, and management.

You will handle phone inquiries, confirm bookings, perform clerical duties, and communicate with the wider inter-professional team.

Qualifications

• Completion of Grade 12 or equivalent.
• Minimum of one year Admin 3 experience within the last three years.
• Completion of a Unit Clerk, Administration in Healthcare course or Medical Office Assistant Program.
• Knowledge of and comfort with computer applications such as Microsoft Office.
• Ability to work collaboratively with the multidisciplinary team.
• Excellent organization, critical thinking and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to handle and balance numerous demands with short notice and multi-tasking.

Responsibilities

• Schedule patient appointments and procedures in collaboration with the care team.
• Handle room bookings and review referrals.
• Book patients, answer phones, confirm appointments.
• Perform clerical duties and assist with communications within the team.
• Maintain confidentiality and adapt to changing daily schedules.
• Coordinate with RNs, physicians and management in a team setting.

Skills

Admin experience

Unit Clerk training

Healthcare administration course

Microsoft Office

Team collaboration

Organization skills

Communication

Interpersonal skills

Multi-tasking

Physical stamina

Education

Grade 12 or equivalent

Tools

Connect Care

Computer literacy

Job description

This role is a member of the inter-professional health care team supporting patients and families attending the Neurosciences portfolio. This position is primarily responsible for scheduling patient appointments and procedures in collaboration with other members of the inter-professional health care team, including the patient and their family. This position supports the Movement Disorder Clinic within the Neurosciences portfolio and the wider KEC site. Duties include, but are not limited to, Room Booking allocations, Reviewing referrals, booking patients in, answering phones, confirming appointments, clerical duties, Communication with the wider team including RNs, Physicians and management.Strong interpersonal and communication skills are essential. The successful candidate will showcase adaptability in managing workflow, exercising discretion, and prioritizing tasks in a sensitive, confidential, and timely manner.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: KEC Neuroscience
• Primary Location: Edmonton Clinic
• Multi-Site: Not Applicable
• FTE: 0.60
• Posting End Date: 04-SEP-2026
• Temporary Employee Class: Temp P/T Benefits
• Date Available: 14-SEP-2026
• Temporary End Date: 31-MAY-2027
• Length of Shift in weeks: 2
• Shifts per cycle: 6
• Shift Pattern: Days
• Days Off: As Per Rotation
• Minimum Salary: $25.72
• Maximum Salary: $31.25
• Vehicle Requirement: Not Applicable

• Classification: Administrative Support III
• Union: AUPE GSS
• Unit and Program: KEC Neuroscience
• Primary Location: Edmonton Clinic
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.60
• Posting End Date: 04-SEP-2026
• Temporary Employee Class: Temp P/T Benefits
• Date Available: 14-SEP-2026
• Temporary End Date: 31-MAY-2027
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 6
• Shift Pattern: Days
• Days Off: As Per Rotation
• Minimum Salary: $25.72
• Maximum Salary: $31.25
• Vehicle Requirement: Not Applicable

Required Qualifications

Completion of Grade 12 or equivalent.

Additional Required Qualifications

Minimum of one year Admin 3 experience within the last three years.Completion of a Unit Clerk, Administration in Healthcare course or Medical Office Assistant ProgramKnowledge of and comfort with computer applications such as Microsoft OfficeAbility to work collaboratively with the multidisciplinary team.Excellent organization skills, critical thinking and problem-solving skills.Excellent communication and interpersonal skills.Ability to handle and balance numerous demands and conflicting priorities and readjust daily schedule on short notice.Must be able to multi-task in a fast-paced work environment.Must be able to meet Physical demands of the role which may include long periods of sitting, standing, walking, lifting, pulling and pushing and bending. This role involves repetitive tasks when using telephone and/or computer for work-related duties.

Preferred Qualifications

Experience with Connect Care.Basic Cardiac Life Support.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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