Unit Clerk - Emergency

Alberta Health Services; Edmonton; On-site; CAD 39,000 - 48,000; Part time

Job summary

Alberta Health Services is seeking a Unit Clerk for the Emergency Department at the U of A Hospital in Edmonton. The role supports efficient flow of communications between health professionals, patients and families, maintains confidential records and processes physician orders and test scheduling.

The position requires completion of Grade 12 and a Unit Clerk program, plus experience in an Emergency Department or medical-surgical setting; strong communication and organizational skills are

Qualifications

• Completion of Grade 12 or equivalent.
• Completion of an accredited Unit Clerk Course or equivalent training program.
• At least one year of recent experience as a Unit Clerk in an Emergency Department, or a minimum of two years of experience in a medical-surgical unit.
• Exceptional communication and organizational skills are essential for success in this role.

Responsibilities

• Manage telephone communications and direct visitors, patients and health professionals.
• Maintain patient records and charts, relay admissions, transfers and discharge information.
• Transcribe and process physician orders including medication, labs, imaging and treatment orders.
• Schedule patient tests and treatments; ensure supplies and equipment are adequate for the unit.

Skills

Communication

Organization

Emergency Department experience

Med-surg experience

Education

Grade 12

Unit Clerk course

Job description

The Unit Clerk is responsible for managing the telephones, greeting and directing visitors, patients and allied health professionals, and for managing patient records and charts. The position is also responsible for relaying information related to admissions, transfers and discharge of patients, diagnostic tests, booking appointments and consults. The incumbent will transcribe and process doctors’ orders including medication orders, laboratory orders, diagnostic imaging orders, and treatment orders and ensure an adequate level of supplies and equipment are available on the unit for use by the inter-professional team.

Description:

As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.

• Union: AUPE GSS
• Unit and Program: Emergency
• Primary Location: U of A Hospital
• Multi-Site: Not Applicable
• FTE: 0.70
• Posting End Date: 04-SEP-2026
• Employee Class: Regular Part Time
• Date Available: 14-SEP-2026
• Length of Shift in weeks: 12
• Shifts per cycle: 42
• Days Off: As Per Rotation
• Minimum Salary: $28.49
• Maximum Salary: $34.62
• Vehicle Requirement: Not Applicable

• Classification: Unit Clerk
• Union: AUPE GSS
• Unit and Program: Emergency
• Primary Location: U of A Hospital
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.70
• Posting End Date: 04-SEP-2026
• Employee Class: Regular Part Time
• Date Available: 14-SEP-2026
• Hours per Shift: 7.75, 11.05
• Length of Shift in weeks: 12
• Shifts per cycle: 42
• Shift Pattern: Days, Evenings, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $28.49
• Maximum Salary: $34.62
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.Completion of an accredited Unit Clerk Course or equivalent training program.

Additional Required Qualifications:

The Unit Clerk is responsible for managing the telephones, greeting and directing visitors, patients and allied health professionals, and for managing patient records and charts. The position is also responsible for relaying information related to admissions, transfers and discharge of patients, diagnostic tests, booking appointments and consults. The incumbent will transcribe and process doctors’ orders including medication orders, laboratory orders, diagnostic imaging orders, and treatment orders and ensure an adequate level of supplies and equipment are available on the unit for use by the inter-professional team.RequiredCompletion of a Unit Clerk Certificate program (minimum one year).At least one year of recent experience as a Unit Clerk in an Emergency Department, or a minimum of two years of experience in a medical-surgical unit.Equivalent combinations of education and experience will also be considered.Exceptional communication and organizational skills are essential for success in this role.

Preferred Qualifications:

Successful completion of a recognized course in medical terminology.Current BLS.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

Create and manage profiles for future opportunities.

Edmonton Zone, Edmonton, U of A Hospital

Edmonton Zone, Edmonton, U of A Hospital

Edmonton Zone, Edmonton, U of A Hospital