Administrative Support IV

Alberta Health Services; Edmonton; On-site; CAD 39,000 - 48,000; Full time

Job summary

Alberta Health Services is seeking an Administrative Support IV for the Royal Alexandra Hospital in Edmonton. The role supports the Diagnostic Imaging unit, handling patient check-in, scheduling exams and reminders, and assisting technologists as needed.

Ideal candidates will have some post-secondary education, at least one year of Diagnostic Imaging experience, and Connect Care training. The position is regular part-time (0.40 FTE) with shift rotations including days and evenings.

Qualifications

• Some post-secondary education is required.
• At least one year of Diagnostic Imaging experience and Connect Care training preferred.
• Ability to lift up to 50 lb and work under stress in a clinical environment.

Responsibilities

• Check in patients for imaging procedures and book exams.
• Make appointment reminder phone calls to patients.
• Assist technologists as needed during imaging procedures.

Education

Some post-secondary education

Tools

Connect Care

Job description

Just steps from Edmonton’s vibrant Ice District, the RAH is an 882-bed facility and the largest, busiest hospital in Western Canada serving a population that spans one-third of the country’s land mass. As a leader in specialized care, research, and education, the RAH is proud of its unique workplace culture known as the “RAH-Way”, where staff are encouraged to use their voices, advocate for patients, and take pride in their work. The role will include checking in patients, booking exams, appointment reminder phone calls, assisting technologists where needed. This role has a heavy workload and can involve high levels of stress.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

• Classification: Administrative Support IV
• Union: AUPE GSS
• Unit and Program: RAH Diagnostic Imaging
• Multi-Site: Not Applicable
• FTE: 0.40
• Posting End Date: 04-SEP-2026
• Employee Class: Regular Part Time
• Date Available: 21-SEP-2026
• Length of Shift in weeks: 2
• Shifts per cycle: 4
• Days Off: As Per Rotation
• Minimum Salary: $28.49
• Maximum Salary: $34.62
• Vehicle Requirement: Not Applicable

• Classification: Administrative Support IV
• Union: AUPE GSS
• Unit and Program: RAH Diagnostic Imaging
• Primary Location: Royal Alexandra Hospital
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.40
• Posting End Date: 04-SEP-2026
• Employee Class: Regular Part Time
• Date Available: 21-SEP-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 4
• Shift Pattern: Days, Evenings, Weekends, Nights
• Days Off: As Per Rotation
• Minimum Salary: $28.49
• Maximum Salary: $34.62
• Vehicle Requirement: Not Applicable

Required Qualifications:

Some post-secondary education.

Additional Required Qualifications:

At least one year of Diagnostic Imaging experience and Connect Care training. No physical restrictions such as walking, sitting or standing for extended periods, ability to lift, twist, bend, push/pull and lift up to 50lb.

Preferred Qualifications:

Strong organizational, technical, interpersonal, communication, and computer skills. Ability to assume responsibility, to work effectively both independently and within a team environment. Ability to work under pressure. Demonstrates initiative, good judgement, positive attitude and concern for detail and accuracy. Ability in the use of tact, courtesy and professionalism with patients, staff and physicians.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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