Administrative Clerk

Island Health; Comox; On-site; CAD 40,000 - 50,000; Full time

Job summary

Island Health is seeking an Administrative Clerk for their Primary Health Care Clinic in Comox. This role involves supporting an interdisciplinary team and facilitating communication between clients, doctors, and various health services. Candidates must have a Secretarial or Office Administration Certificate, medical terminology knowledge, and office experience. Key abilities include effective communication and organizational skills. Join Island Health to contribute to patient and staff safety and quality care.

Qualifications

• One year office experience in a health-related field.
• Experience with patient scheduling and database systems.
• Effective verbal and written communication skills.

Responsibilities

• Support the Primary Health Care Clinic interdisciplinary team.
• Act as a communication link between clients, doctors, and services.
• Provide clerical support duties including word and data processing.

Skills

Keyboard at 40 words per minute

Operate related equipment

Communicate effectively, both verbally and in writing

Deal with others effectively

Organize work

Physically carry out the duties of the position

Education

Secretarial or Office Administration Certificate

Medical Terminology

Job description

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or designate, the Administrative Clerk supports the Primary Health Care Clinic interdisciplinary team and acts as a communication link between clients, doctors, hospitals, long‑term care facilities, and community services, e.g., Pharmacies and Laboratories. The Administrative Clerk is responsible for prioritizing and relaying information in order to meet the needs of those who rely on a Primary Health Care Clinic for the provision of health services. In addition, the Administrative Clerk provides clerical support duties, which include word/data processing, typing medical and legal reports and documents, referrals to specialists, database retrieval, answering general inquiries related to programs and policies, and other support services according to regional standards.

Qualifications

Education, Training and Experience

Secretarial or Office Administration Certificate, Medical Terminology. One year office experience in a health‑related field including experience with patient scheduling, database systems and with the use of medical terminology; or an equivalent combination of education, training and experience.

Skills and Abilities

• Keyboard at 40 words per minute
• Operate related equipment
• Communicate effectively, both verbally and in writing
• Deal with others effectively
• Organize work
• Physically carry out the duties of the position