Medical Office Assistant/ Clerk

Vancouver Island Health Authority; Southern Gulf Islands Electoral Area; On-site; CAD 40,000 - 55,000; Full time

Job summary

A regional health authority in Southern Gulf Islands seeks a Medical Office Assistant/Clerk to support patient care and administrative operations. Responsibilities include clerical tasks, scheduling, and assisting healthcare providers. Candidates should have a Grade 12 education and at least two years of experience in a healthcare setting. Strong teamwork, communication skills, and proficiency in relevant software are essential. This role emphasizes safety, quality improvement, and effective patient interactions.

Qualifications

• Grade 12 education and Medical Office Assistant course required.
• 2 years of recent experience in a health care setting preferred.
• Experience with at-risk populations is a plus.

Responsibilities

• Perform clerical and office duties including scheduling and billing.
• Assist primary care providers during patient visits.
• Answer inquiries related to programs and services.

Skills

Effective teamwork in health centre

Organizational skills

Effective communication

Typing speed of 50 wpm

Proficiency in word processing and spreadsheets

Understanding of Medical Terminology

Education

Grade 12 education and Medical Office Assistant course

Job description

Medical Office Assistant/ Clerk - (221480)

Saturna Island Medical Clinic (SIMC) - Saturna Island, BC V0N 2Y0 CA (Primary)

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or delegate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs a variety of clerical and medical office assistant duties including word processing, scheduling, provider billing, data entry, composing and signing correspondence, typing medical and legal reports and documents from notes and/or recording devices. The assistant answers general inquiries related to programs and services from clients, physicians, staff and the public, and assists primary care providers with the smooth operation and flow for patient visits and care.

QUALIFICATIONS:

Education, Training And Experience

Grade 12 education and graduation from a Medical Office Assistant course, plus two years' recent related experience in a health care setting; or an equivalent combination of education, training, and experience.

Experience working with at‑risk or street‑involved populations preferred.

Skills And Abilities

• Demonstrated ability to work effectively with others in a fast‑paced health centre environment.
• Ability to organize and prioritize multiple tasks and work roles.
• Ability to work as an effective member of an integrated administrative team.
• Ability to communicate effectively using all communication vehicles.
• Ability to type a minimum 50 wpm.
• Demonstrated proficiency in computer word processing, spreadsheet applications and specialized clinical information systems.
• Demonstrated ability to utilize and understand Medical Terminology.
• Ability to operate related equipment.
• Physical ability to perform the duties of the position.
• Ability to follow detailed instruction.
• Ability to use a high degree of tact and diplomacy in working with others.