Medical Office Assistant/ Clerk

Vancouver Island Health Authority; Victoria; On-site; CAD 38,000 - 40,000; Part time

Job summary

Island Health is seeking a Medical Office Assistant/ Clerk for Victoria, BC. The role supports primary care operations by handling clerical tasks, scheduling, billing, and data entry to ensure efficient patient visits.

Applicants should have Grade 12 and MOA training with two years' related health-care experience; experience with at-risk populations is a plus. Strong typing, software, and terminology skills are essential.

Qualifications

• Grade 12 education and graduation from a Medical Office Assistant course, plus two years' recent related experience in a health care setting; or an equivalent combination of education, training, and experience.
• Experience working with at-risk or street-involved populations preferred.
• Demonstrated proficiency in computer word processing, spreadsheet applications and specialized clinical information systems.
• Demonstrated ability to utilize and understand Medical Terminology.

Responsibilities

• Perform clerical and medical office assistant duties including word processing, scheduling, provider billing, data entry, composing and signing correspondence.
• Type medical and legal reports and documents from notes and/or recording devices.
• Answer general inquiries related to programs and services from clients, physicians, staff and the public.
• Assist primary care providers with the smooth operation and flow for patient visits and care.

Skills

Teamwork in health centre

Task prioritization

Effective communication

Typing 50 wpm

Computer word processing

Spreadsheet applications

Clinical information systems

Medical terminology

Operate related equipment

Physical ability

Follow detailed instructions

Diplomacy and tact

Education

Grade 12 education

Medical Office Assistant course

Job description

Medical Office Assistant/ Clerk - (237204)

Victoria UPCC – The Wade (VUPCC) - Victoria, BC V8V 3P9 CA (Primary)

Work Area (FBA Only)

Multi-Site

No

Travel Requirement

Shift Start Time/End Time

1600-2000

Days Off

Rotating

Vacancy Type

Regular PT

Salary Range (Hourly Rate)

$27.26 - $29.16

Paid FTE

0.39

Worked BI-WEEKLY HOURS

28.00

Planned Start Date

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

No

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Yes

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or delegate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs a variety of clerical and medical office assistant duties including, word processing, scheduling, provider billing, data entry, composing and signing correspondence, typing medical and legal reports and documents from notes and/or recording devices. Answers general inquiries related to programs and services from clients, physicians, staff and the public. Assists primary care providers with the smooth operation and flow for patient visits and care.

QUALIFICATIONS:

Education, Training And Experience

Grade 12 education and graduation from a Medical Office Assistant course, plus two years' recent related experience in a health care setting; or an equivalent combination of education, training, and experience.

Experience working with at-risk or street-involved populations preferred.

Skills And Abilities

• Demonstrated ability to work effectively with others in fast-paced health centre environment.
• Ability to organize and prioritize multiple tasks and work roles.
• Ability to work as an effective member of an integrated administrative team.
• Ability to communicate effectively using all communication vehicles.
• Ability to type a minimum 50 wpm.
• Demonstrated proficiency in computer word processing, spreadsheet applications and specialized clinical information systems.
• Demonstrated ability to utilize and understand Medical Terminology.
• Ability to operate related equipment.
• Physical ability to perform the duties of the position.
• Ability to follow detailed instruction.
• Ability to use a high degree of tact and diplomacy in working with others.