Medical Office Assistant & Clerk - Patient Care Support

Vancouver Island Health Authority; Ladysmith; On-site; CAD 38,000 - 40,000; Part time

Job summary

Vancouver Island Health Authority (Island Health) Ladysmith Community Health Centre is seeking a Medical Office Assistant/Clerk to support administrative and clinical tasks. You will handle word processing, scheduling, billing, data entry and correspondence to facilitate efficient patient visits.

The role requires Grade 12 and completion of a Medical Office Assistant course, with two years' related health-care experience preferred. Experience with at-risk populations is an asset.

Qualifications

• Ability to work effectively with others in a fast-paced health centre environment.
• Ability to organize and prioritize multiple tasks and work roles.
• Ability to work as a member of an integrated administrative team.
• Ability to communicate effectively using all communication vehicles.
• Ability to type a minimum 50 wpm.
• Proficiency in word processing, spreadsheets and clinical information systems.
• Ability to understand Medical Terminology.
• Ability to operate related equipment.
• Physical ability to perform duties.
• Ability to follow detailed instructions.
• Demonstrated tact and diplomacy in interactions.

Responsibilities

• Support the smooth operation and flow for patient visits and care.
• Answer general inquiries related to programs and services from clients, physicians, staff and the public.
• Perform clerical and medical office assistant duties including word processing, scheduling, data entry and correspondence.
• Assist providers with scheduling and provider billing.
• Prepare and sign correspondence and documents from notes and recording devices.

Skills

Teamwork

Prioritization

Communication

Typing

Computer proficiency

Medical terminology

Equipment operation

Diplomacy

Education

Medical Office Assistant course

Job description

Vancouver Island Health Authority (Island Health) Ladysmith Community Health Centre is seeking a Medical Office Assistant/Clerk to support administrative and clinical tasks. You will handle word processing, scheduling, billing, data entry and correspondence to facilitate efficient patient visits.

The role requires Grade 12 and completion of a Medical Office Assistant course, with two years' related health-care experience preferred. Experience with at-risk populations is an asset.