Administrative Assistant Audit

Medavie Blue Cross; City of Moncton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading health and wellness organization is seeking an Administrative Assistant for their Audit Department in Moncton. This full-time role involves providing vital administrative support, ensuring positive client interactions, and managing documentation with a focus on customer service. The ideal candidate has relevant educational qualifications and experience in office administration, with strong organizational and communication skills. Bilingualism is an asset.

Qualifications

• 1-3 years office administration experience.
• Knowledge of medical terminology considered an asset.
• Ability to work in office.

Responsibilities

• Administer, sort, process, and distribute mail for the Provider Audit Team.
• Organize, print, and manage verification letters for customer contracts.
• Provide a positive and efficient customer service experience.

Skills

Organizational skills

Communication skills

Customer service

Multi-tasking

Bilingualism (English and French)

Education

Post secondary course in Office Administration

Tools

Microsoft Office Suite

Job description

Overview

For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada’s most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada’s Top 100 Employers, Canada’s Life & Health Insurer of the Year for 2021 and an Imagine Canada Caring Company.

Our 2,400 professionals work across six provinces, united by our shared values of being caring, accountable, responsible, innovative and community-minded. We’re committed to ensuring our employees thrive in our award-winning, collaborative culture focused on ensuring health, wellness, and personal and professional growth through a variety of programs and support across our organization.

Together with Medavie Health Services, we are part of Medavie — a national health solutions partner with over 7,700 employees. Our mission is to improve the wellbeing of Canadians.

Job Title : Administrative Assistant, Audit Department : Corporate Security Competition : 87161 Internal / External : Both Employment Type : Full Time Permanent Location : Moncton (Main Salary : Competitive Compensation Package Reports To : Team Leader

The Provider Audit Team is responsible for maintaining the financial integrity of multiple Medical Health Benefit Programs. As the Administrative Assistant, you will be responsible for providing administrative support to the team, including preparing documents and reports, responding to inquiries from Providers, preparing verification letters, etc. This role requires a high level of customer service, professionalism, and communication skills.

Key Responsibilities

• Administer, sort, process and distribute mail for the Provider Audit Team
• Organize, print and manage verification letters for customer contracts
• Monitor Provider Audit General Telephone Hotline and defer messages as required
• Provide a positive and efficient customer service experience for providers and clients
• Monitor and review fax line and distribute to appropriate Provider Audit team members
• Maintain monthly reporting requirements and pertinent spreadsheets
• Maintain and manage the storage of protected documents

Qualifications

• Ability to work in office
• Post secondary course in Office Administration and / or Medical Office Administration
• Knowledge of medical terminology considered and asset
• 1-3 years office administration experience
• Excellent organizational skills
• Multi-tasker who thrives in a fast-paced environment
• Superior verbal communication skills
• Proficient with Mictosoft Office Suite of products
• Bilingualism (English and French) is considered an asset

In conjunction with our contract with the Federal Government, you will be required to have Reliability Status Clearance (Enhanced Level B) through the Public Works and Government Services Canada Department prior to your first day. This includes; Fingerprinting, Criminal Record Check and Credit Check.

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