Administrative Assistant - 9-8-8 : Suicide Crisis Helpline, Virtual Mental Health, and Outreach

camh; Toronto; On-site; CAD 50,000 - 65,000; Full time

Job summary

A mental health organization in Toronto is seeking a full-time Administrative Assistant to support its Chief Medical Officer and the 9-8-8 Research and Evaluation team. Responsibilities include administrative tasks, document preparation, and inter-departmental liaison. The ideal candidate has three years of administrative experience in healthcare and strong skills in Microsoft Office applications. Bilingualism is an asset. This position is not part of any bargaining unit.

Qualifications

• 3 years of senior-level administrative experience, preferably in healthcare.
• Ability to prioritize work effectively with minimal supervision.
• Excellent verbal and written communication skills.

Responsibilities

• Provide administrative support to the Chief Medical Officer.
• Prepare confidential documents and reports.
• Assist budget planning and expense reconciliation.

Skills

Interpersonal skills

Organizational skills

Problem-solving skills

Customer service skills

Attention to detail

Bilingualism (French/English)

Education

Post-Secondary Certificate or Diploma in Office Administration

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Access

Virtual meeting applications (Zoom)

Job description

Job Description

Through its core values of Courage Respect and Excellence CAMH is implementing its Strategic Plan : Connected CAMH to transform lives ignite innovation and discovery revolutionize education and drive social change. CAMH is more than a hospital it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system a world where Mental Health is Health.

To learn more about CAMH please visit their website at : .

To view our Land Acknowledgment please click here.

In 2022 CAMH was announced as the lead for the coordination and administration of 9-8-8 the new national three-digit number for suicide prevention in Canada which launched November 30 2023. 9-8-8 is Canadas official three-digit national helpline for suicide prevention and emotional distress. This ground-breaking new service is available 24 / 7 / 365 and accessible to everyone from coast to coast to coast. CAMH is working closely with the federal government and key partners from different groups and communities provinces territories and building on our work on Talk Suicide Canada to bring this high quality evidence-based equitable suicide prevention service to Canada.

9-8-8 is currently seeking a highly motivated and experienced full-time contract (until March 31 2026) Administrative Assistant to join our team. Reporting to the Director 9-8-8 the Administrative Assistant will primarily provide administrative and clerical support to the Chief Medical Officer of 9-8-8 while also playing a pivotal role in supporting the effective operations of the 9-8-8 Research and Evaluation team.

Key Accountabilities

• Providing support to Chief Medical Officer for administrative tasks (eg : scheduling meeting support expense reconciliation budgeting scheduling travel ordering supplies)
• Respond to inquiries concerns and messages on the Chief Medical Officer behalf
• Support day-to-day operations ensuring consistency with CAMH administrative processes and requirements
• Preparation of confidential letters briefing notes reports manuscripts and presentations for both internal and external stakeholders.
• Assisting the Chief Medical Officer on numerous initiatives with various documents many of which will be confidential and sensitive in nature
• Liaising with other programs and departments within CAMH such as Finance IMG Procurement and Human Resources and external agencies as required
• Assisting with budget planning process and expense reconciliation
• Assisting the maintenance of statistical and financial records and reports and reconciliation of invoices including maintenance of document files and databases ensuring confidentiality
• Developing and implementing departmental processes templates forms and reports for projects as needed
• Onboarding new staff
• Drafting compiling proofreading and formatting necessary documents and communication
• Planning scheduling and facilitating regular meetings events and communications
• Supporting IT functionality within meetings (e.g. Zoom or Webex support)
• Other appropriate tasks as requested

The successful candidate will support a healthy workplace that embraces diversity encourages teamwork and complies with all applicable regulatory and legislative requirements. This position is located at 60 White Squirrel Way Toronto ON.

Minimum Requirements

The successful candidate will have a Post-Secondary Certificate or Diploma in Office Administration or a related discipline combined with three (3) years of senior level administrative experience preferably in the healthcare field. You will have demonstrated ability to prioritize work effectively and efficiently with minimal supervision. Demonstrated excellent interpersonal organizational problem solving and customer service skills is required as well as judgement tact and diplomacy to handle sensitive and confidential matters. You will have excellent verbal and written communication skills with strong attention to detail. Demonstrated proficiency in the use of computer software (Microsoft Word Excel PowerPoint and Access) and virtual meeting applications (e.g. Zoom) is essential. The successful candidate must have creative problem-solving and organizational skills and be able to work independently and effectively in a multidisciplinary team environment and with individuals from diverse backgrounds. Bilingualism (French / English) or proficiency in a second language is an asset.

Please note : This full-time contract position is NOT part of any bargaining unit

Key Skills

Facilities Management,Copy Editing,Cloud Services,Electronics,Interpretation,Accident Investigation

Employment Type : Full Time

Experience : years

Vacancy : 1