Account Services Coordinator, Temporary – 7 Months

Jobtailor; North Vancouver; On-site; CAD 65,000 - 90,000; Full time

Job summary

Jobtailor is seeking a detail-oriented Wholesale Operations professional to optimize order fulfillment across multiple accounts in a fast-paced environment. You will translate demand and inventory plans into actionable wholesale fulfillment decisions, manage prebook, in-season, and replenishment orders, and collaborate with cross-functional teams to improve fill rate consistency.

The role requires a Bachelor’s degree and 2+ years of experience in allocation or wholesale operations, with strong

Qualifications

• Bachelor’s degree in business, SCM, operations management, or related field.
• 2+ years of experience in Allocation, Wholesale Operations, or related supply chain role.
• Solid understanding of orderbook management (prebook, in-season, replenishment).
• Understanding of fill rate and service level optimization with inventory constraints.
• Experience managing large volumes of orders across multiple accounts with attention to detail.
• Strong Excel and data analysis skills; able to investigate fulfillment issues.
• Clear communicator; able to translate supply constraint trade-offs for partners.
• Collaborates effectively with cross-functional teams.

Responsibilities

• Execute against wholesale service level targets across accounts.
• Manage wholesale orderbook across prebook, in-season, and replenishment orders.
• Validate orders against inventory and supply plans.
• Maintain accurate order prioritization rules.
• Optimize shipment timing and phasing to maximize fill rates while protecting inventory health and margin.
• Partner with Wholesale Sales to manage account expectations, delivery windows, and orderbook changes.
• Translate demand and inventory plans into wholesale fulfillment decisions.
• Balance competing priorities across accounts under supply constraints.
• Develop and refine orderbook management practices to improve fill rate consistency.
• Build cross-functional partnerships with Demand Planning, Supply Planning, and Commercial teams.

Skills

Allocation

Wholesale Operations

Orderbook Management

Data Analysis

Excel

Inventory Management

Cross-functional Collaboration

Attention to Detail

Education

Bachelor's degree in business, Supply Chain Management, Operations Management, or related field

Tools

Excel

Job description

Execute against wholesale service level targets, including fulfillment rate, on-time delivery, and order fulfillment accuracy across accounts
Manage the wholesale orderbook across prebook, in-season, and replenishment orders
Validate orders against available inventory and supply plans
Maintain accurate order prioritization rules
Optimize shipment timing and phasing to maximize fill rates while protecting inventory health and margin
Partner with Wholesale Sales to manage account expectations, delivery windows, and orderbook changes
Translate demand and inventory plans into wholesale order fulfillment decisions
Balance competing priorities across accounts under supply constraints
Develop and refine orderbook management practices to improve fill rate consistency and reduce fulfillment exceptions
Build cross-functional partnerships with Demand Planning, Supply Planning, and Commercial teams

Requirements

• You have a bachelor’s degree in business, Supply Chain Management, Operations Management, or a related field
• You have 2+ years of experience in Allocation, Wholesale Operations, or a similar supply chain role
• You have a solid understanding of orderbook management, including prebook, in-season, and replenishment order types
• You have a working understanding of fill rate and service level optimization, and how inventory constraints affect order fulfillment
• You have experience managing large volumes of orders across multiple accounts with strong attention to detail
• You have strong Excel and data analysis skills, with the ability to investigate and resolve fulfillment issues
• You are a clear and effective communicator, able to translate supply constraint trade-offs for commercial and planning partners
• You collaborate effectively with cross-functional partners
• Candidates must be eligible to work in Canada

Core Competencies

Demonstrates expertise in wholesale orderbook management, including prebook, in-season, and replenishment orders, while optimizing fill rates and service levels. Strong analytical skills in data analysis and Excel are essential for resolving fulfillment issues and managing inventory constraints.

Highest-signal resume keywords

• Wholesale Orderbook Management
• Fill Rate Optimization
• Data Analysis
• Cross-Functional Collaboration
• Order Fulfillment Accuracy

ATS Optimization Keywords

Hard Skills

• Orderbook Management
• Fill Rate Optimization
• Data Analysis
• Excel
• Inventory Management

Soft Skills

• Effective Communication
• Attention to Detail
• Collaboration

Industry Keywords

• Supply Chain Management
• Wholesale Operations
• Order Fulfillment
• Demand Planning
• Supply Planning