Account Executive - Customer Success & Growth

KHR - Recruitment Specialists; New Brunswick; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Annual 10% bonus

25 days holiday plus bank holidays

Wellbeing days or membership

Company pension scheme

Excellent working hours

Job summary

A leading recruitment firm is seeking a dedicated Account Executive in Canada, New Brunswick, to enhance customer service and sales operations. The successful candidate will manage enquiries, process orders accurately, and engage proactively with clients to promote sales opportunities. The role requires excellent communication skills, experience in customer service, and proficiency in CRM/ERP systems. Joining a collaborative team, you’ll enjoy benefits like a 10% annual bonus and generous holiday allowances.

Qualifications

• Proven experience in a sales support or customer service role.
• Excellent written and verbal communication skills.
• Strong attention to detail and a high level of accuracy.

Responsibilities

• Serve as the main contact for all customer enquiries by phone and email.
• Process customer orders accurately using the company’s ERP system.
• Proactively follow up with customers regarding their orders.

Skills

Sales support

Customer service

Communication skills

Attention to detail

CRM/ERP proficiency

Organisational skills

Tools

Microsoft Office

CRM systems

ERP systems

Job description

A leading recruitment firm is seeking a dedicated Account Executive in Canada, New Brunswick, to enhance customer service and sales operations. The successful candidate will manage enquiries, process orders accurately, and engage proactively with clients to promote sales opportunities. The role requires excellent communication skills, experience in customer service, and proficiency in CRM/ERP systems. Joining a collaborative team, you’ll enjoy benefits like a 10% annual bonus and generous holiday allowances.