Accident Benefits Unit Claims Leader | Hybrid

Intact FC; Calgary; Hybride; CAD 102 000 - 124 000; Plein temps

Avantages offerts par ce poste

Flexible work

Hybrid work model

Extra days off

Wellbeing benefits

Employee Share Purchase Plan (ESPP)

Résumé du poste

Intact FC is seeking an Accident Benefits Unit Claims Manager to lead a growing team in a dynamic environment. You will coach staff, drive performance, and align operations with company goals while maintaining a strong focus on customer service and integrity.

The role requires 2+ years in corporate management or 4+ years in insurance, with hybrid in-office collaboration and a start in Edmonton/Calgary. This permanent full-time position emphasizes teamwork, innovation, and delivering excellent

Qualifications

• Experience with 2+ years in corporate management or 4+ years in the insurance industry.
• Strong leadership, coaching and staff engagement abilities.
• Excellent written and verbal communication across all levels.
• Empathy, integrity and commitment to customer needs.
• Proactive mindset with dedication to ongoing learning and growth.

Responsabilités

• Set and manage performance expectations, coach and mentor your team to achieve results.
• Provide leadership and manage operations to meet business goals and communicate vision.
• Develop strategic initiatives aligned with company strategies for improvements and tech advances.
• Conduct audits and provide feedback to ensure quality and compliance.
• Maintain open team communication and share responsibility for productivity and engagement.
• Measure team performance and ensure high-quality claims handling and standards.

Connaissances

Leadership

Coaching/Mentoring

Communication

Customer focus

Integrity

Description du poste

Intact FC is seeking an Accident Benefits Unit Claims Manager to lead a growing team in a dynamic environment. You will coach staff, drive performance, and align operations with company goals while maintaining a strong focus on customer service and integrity.

The role requires 2+ years in corporate management or 4+ years in insurance, with hybrid in-office collaboration and a start in Edmonton/Calgary. This permanent full-time position emphasizes teamwork, innovation, and delivering excellent