Accident Benefit Claims Specialist (Hybrid)

Kibbi Technologies Inc.; Vancouver; Hybrid; CAD 51,000 - 94,000; Full time

Benefits offered by this job

Company share ownership program

Pension and savings with matched RRSP

Job summary

Definity, a leading Canadian property and casualty insurer, is seeking a customer-focused claims professional to support accident benefits claims. You will report to the Team Leader, Accident Benefit Claims, and investigate and adjudicate claims in line with the Insurance Act and Care First principles, ensuring accurate benefit entitlement.

You will collaborate with customers, healthcare practitioners, and stakeholders to coordinate treatment plans, manage claim files, and ensure timely, fair

Qualifications

• University degree, college diploma in related field or the CIP designation.
• Minimum 2-3 years of claims handling experience.
• Proficient in MS Word and Excel.
• Professional, friendly and courteous in all interactions, whether with customers or co-workers.
• Able to perform well in a busy operation and remain calm under pressure.
• Team player adaptable to a changing environment.
• Strong written and verbal communication skills.

Responsibilities

• Investigate and adjudicate claims and determine benefit entitlement.
• Coordinate treatment plans and manage claim files.
• Ensure timely and fair claim resolution.
• Communicate with customers and healthcare practitioners.
• Maintain detailed electronic claims records.
• Process payments after confirming benefits.

Skills

Communication skills

MS Word

MS Excel

Customer service

Education

University degree

College diploma

CIP designation

Tools

MS Word

MS Excel

Job description

Definity, a leading Canadian property and casualty insurer, is seeking a customer-focused claims professional to support accident benefits claims. You will report to the Team Leader, Accident Benefit Claims, and investigate and adjudicate claims in line with the Insurance Act and Care First principles, ensuring accurate benefit entitlement.

You will collaborate with customers, healthcare practitioners, and stakeholders to coordinate treatment plans, manage claim files, and ensure timely, fair