Lead Property Claims Manager — Hybrid Work

Intact; Mississauga; Hybrid; CAD 102,000 - 124,000; Full time

Benefits offered by this job

Hybrid work model

Wellbeing benefits (telemedicine, Well

Employee Share Purchase Plan (ESPP) -

Job summary

Intact is seeking a Unit Claims Manager, Property, to join our Mississauga team. You will lead a property claims unit, drive performance, ensure process quality, and manage resources to meet budget and service goals.

You will oversee claims decisions, train staff, and promote our brand and standards with partners; bilingual in French and English is an asset. This role offers a hybrid work model and opportunities for growth.

Qualifications

• Bachelor's degree in business administration or equivalent combination of education and experience.
• At least 3 years of experience as a Property Adjuster.
• Prior team management experience is an asset.
• Strong knowledge of personal and commercial lines insurance.
• Excellent computer skills and knowledge.
• Cares about people.
• Bilingual in French and English is an asset.

Responsibilities

• Contribute to achievement of corporate and regional objectives by measuring team performance, ensuring claims processing quality, adherence to standards and productivity.
• Manage team activities by organizing, planning and controlling resources within budget while promoting teamwork and providing training.
• Participate in the improvement of operational processes.
• Make decisions for the team regarding claims processing and indemnity payments according to company standards.
• Promote the brand image and business principles to partners.
• Conduct active file hearings throughout the year.

Skills

Team leadership

Property insurance knowledge

Excellent computer skills

Bilingual in French and English

People-centric

Education

Bachelor's degree in business administration or equivalent

Job description

Intact is seeking a Unit Claims Manager, Property, to join our Mississauga team. You will lead a property claims unit, drive performance, ensure process quality, and manage resources to meet budget and service goals.

You will oversee claims decisions, train staff, and promote our brand and standards with partners; bilingual in French and English is an asset. This role offers a hybrid work model and opportunities for growth.