Accident Benefits Claims Specialist – Hybrid

Intact; Ajax; Hybride; CAD 94 000 - 115 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Employee referral bonus

Inclusive workplace

Résumé du poste

Intact is seeking a Claims Specialist, Accident Benefits to join our complex injury team. You will handle pending AB files, analyze policy wording to determine coverage, and communicate with claimants, lawyers and rehabilitation experts to determine fair entitlements.

You will conduct investigations, gather information, and coordinate reporting, while mentoring staff within the COE in a hybrid Ontario environment across multiple offices including Ottawa, Ajax, Mississauga, Toronto and London.

Qualifications

• University degree or equivalent training/experience.
• At least 5+ years of Accident Benefit claims handling experience.
• Knowledge of provincial auto insurance legislation.
• Strong negotiation and independent settlement experience on complex files.
• Excellent communication and interpersonal skills.

Responsabilités

• Handle pending Accident Benefit files and intake of complex/catastrophic claims.
• Analyze policy wording to determine coverage and entitlements.
• Communicate with claimants, lawyers, and rehabilitation experts; report findings.
• Conduct investigations and gather additional information to justify claims.
• Coordinate regular reporting and liaise with Technical Services for reserving.
• Mentor/coaching within the COE and support staff development.
• Perform other duties as required to support the business.

Connaissances

Claims handling

Negotiation

Communication

Customer service

Formation

University degree

Description du poste

Intact is seeking a Claims Specialist, Accident Benefits to join our complex injury team. You will handle pending AB files, analyze policy wording to determine coverage, and communicate with claimants, lawyers and rehabilitation experts to determine fair entitlements.

You will conduct investigations, gather information, and coordinate reporting, while mentoring staff within the COE in a hybrid Ontario environment across multiple offices including Ottawa, Ajax, Mississauga, Toronto and London.