Customer Experience jobs in Brazil

Join the Pioneer Crypto Brand in the Philippines!

Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.

Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.

Job Summary

We are seeking a Senior Compliance Officer experienced in Brazilian legal and compliance environments. The role demands expertise in navigating Brazil's complex regulatory framework, particularly in the financial and cryptocurrency sectors.

1. Develop and implement compliance programs aligned with Brazilian laws and regulations.
2. Ensure adherence to local regulatory requirements including, but not limited to, the Brazilian - Clean Company Act, Anti-Money Laundering (AML), and Know Your Customer (KYC) standards.
3. Conduct regular compliance audits and risk assessments.
4. Provide guidance on Brazilian corporate, consumer, labor, and intellectual property law.
5. Manage internal investigations and oversee compliance training programs.

1. Bachelor's Degree in Law, preferably with specialization in Brazilian legal standards.
2. Extensive experience in compliance roles within Brazil, particularly in the financial, technology, or cryptocurrency sectors.
3. Deep understanding of Brazilian compliance laws and international regulations.
4. Fluency in Portuguese and English is mandatory.

1. Excellent knowledge of Brazilian legal and regulatory landscape.
2. Strong analytical, organizational, and leadership abilities.
3. Effective communication and negotiation skills.

Join the Coins Team Now!

Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.

Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.

A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.