Customer Experience jobs in Brazil

Sobre nosso cliente

Larroude Inc. is an innovative and fast-growing fashion footwear company headquartered in New York City, with a production setup in Rio Grande do Sul, Brazil. We specialize in crafting high-quality, stylish, and comfortable shoes that make a statement. Our mission is to create a unique customer experience by combining exceptional design with sustainability in every pair of shoes we produce.

Descrição

1. Execution of Ecommerce Strategy: Execute Larroude's ecommerce strategy, ensuring alignment with company objectives and maximizing sales potential.
2. Platform Maintenance: Maintain the day-to-day operations of the online platform, ensuring content accuracy, up-to-date information, and optimal site functionality.
3. Sales Projections: Plan and forecast sales projections, leveraging data analysis and market trends to inform decision-making and drive revenue growth.
4. Marketing Support: Collaborate with the marketing team to execute eCommerce promotional campaigns and initiatives. Manage weekly updates, marketing initiatives, and communications for the online store, coordinating with relevant teams to ensure alignment with overall brand objectives.
5. Design Management: Coordinate and oversee design changes to the online platform, ensuring a visually appealing and user-friendly shopping experience.
6. Product Assortment: Coordinate and review the online product assortment, including updating, optimizing, and ensuring accurate product information.
7. Visual Merchandising: Develop and update the online visual merchandising plan, leveraging Shopify's capabilities to enhance product presentation and drive sales.
8. Shopify Utilization: Make full use of all relevant features and capabilities within the Shopify platform to optimize online store performance and user experience.

Perfil desejável

1. Bachelor's degree in Business Administration, Marketing, or a related field.
2. Fluent English
3. Experience in eCommerce operations or related roles.
4. Proficiency in eCommerce platforms and tools, such as Shopify, and knowledge of inventory management systems.
5. Strong analytical skills with the ability to interpret data and derive actionable insights.
6. Excellent communication and interpersonal skills.
7. Experience in the fashion industry is a plus.

O que está sendo ofertado

1. Competitive salary package with potential for equity participation for top performers, along with benefits.
2. Opportunity to work in a dynamic, fast-paced environment and make a meaningful impact on the growth and success of our company.
3. Collaborative and supportive company culture that values innovation, creativity, and professional development.