Technical Account Executive

Resend; Brasília; Remote; BRL 814,000 - 1,120,000; Full time

Job summary

Resend is expanding its sales motion with a Technical Account Executive joining the Buyer Experience Squad. The role is fully remote in the Americas time zones, with travel for conferences, customer visits, and team events.

You will work high-intent inbound opportunities from segmented enterprise and high-growth accounts, validating and scaling plays across messaging and channels. You will expand existing customers through relevant tiers and products, and help prevent churn by distinguishing

Qualifications

• Work high-intent inbound opportunities from segmented enterprise and high-growth accounts.
• Validate, iterate on, and scale early sales playbooks; run experiments across messaging, timing, and channels.
• Expand existing customers through relevant tiers and products, and help prevent churn by distinguishing accounts worth saving from natural lifecycle churn.

Responsibilities

• Handle high-intent inbound opportunities from segmented enterprise and high-growth accounts.
• Validate and iterate on early sales playbooks across messaging, timing, and channels.
• Expand existing customers through relevant tiers and products and reduce churn.
• Document learnings for the team playbook and collaborate with product, marketing, and success teams.

Skills

Inbound sales

Enterprise sales

Account expansion

Cross-functional collaboration

Job description

Resend is growing its sales motion for more than 4 million developers and new paying customers. The Technical Account Executive will join the Buyer Experience Squad in a building-and-closing role, expanding and iterating on a repeatable sales motion. The role is fully remote in the Americas time zones, with travel for conferences, customer visits, and team events. In this role, you will Work high-intent inbound opportunities from segmented enterprise and high-growth accounts. Validate, iterate on, and scale early sales playbooks; run experiments across messaging, timing, and channels. Expand existing customers through relevant tiers and products, and help prevent churn by distinguishing accounts worth saving from natural lifecycle churn. Bring customer learnings back to product, marketing, and success, and document them for the team's playbook. You will be a great fit if you Have built a new role, team, function, or process without a finished playbook. Are customer-obsessed and comfortable with technical infrastructure engineers and newer developers. Use hypotheses, tests, measurements, and iteration to learn from customer conversations. Document and share work, can discuss infrastructure, APIs, and email deliverability, and care about the craft of sales. Are comfortable traveling to conferences, prospect on-sites, and team events.

What it means to join the team

The first three months focus on learning and experimentation, not rigid quotas. Work directly with founders; define quotas together based on what the team learns. Team-oriented culture with part of quota shared, autonomy, and a low-ego environment.

Compensation

$160,000-$220,000 USD OTE (base + variable), commensurate with experience.