School Operations Admin (North) | 5 days | up to S$3,000 | Morning shift

HEY ROCKET PTE LTD; Região Norte; Presencial; BRL 81 000 - 135 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

5‑day work week

Working hours 7:30AM – 4:00PM

North area location

Leave: 13 days (7 days Annual Leave +

additional leave)

Resumo da oferta

HEY ROCKET PTE LTD in Singapore's North area is seeking a Customer Service Executive to support daily transport operations in a school-based environment. The role blends front-of-house enquiries with back-of-house coordination to ensure smooth and safe bus services, with structured hours and meaningful work.

You will handle inquiries from parents and school staff, provide updates by calls, messages, and emails, and coordinate with transport teams on routing and scheduling.

Qualificações

• 1–2 years of customer service or coordination experience.
• Able to handle fast-paced situations.
• Good problem-solving and communication skills.
• Organized and detail-oriented.
• Comfortable using systems (CRM, GPS tools).

Responsabilidades

• Main point of contact for parents, guardians, and school staff.
• Provide updates via calls, messages, and emails.
• Handle feedback and resolve issues professionally.
• Coordinate with transport teams on routing and scheduling.
• Track bus movements using GPS systems.
• Maintain records in CRM and support admin tasks.

Conhecimentos

Customer service

Coordination

Problem solving

Communication

Organized

Detail oriented

CRM

GPS tools

Ferramentas

CRM software

GPS tools

Descrição da oferta de emprego

Join a stable, school-based environment as a Customer Service Executive supporting daily transport operations. This role involves both front-of-house (handling enquiries from parents and school staff) and back-of-house coordination with operations teams to ensure smooth and safe bus services. Ideal for candidates who enjoy structured hours, meaningful work, and a mix of customer interaction and administrative responsibilities.

Who We’re Looking For

• 1–2 years of customer service or coordination experience

• Able to handle fast‑paced situations

• Good problem‑solving and communication skills

• Organized and detail‑oriented

• Comfortable using systems (CRM, GPS tools)

What You’ll Be Doing

• Main point of contact for parents, guardians, and school staff

• Provide updates via calls, messages, and emails

• Handle feedback and resolve issues professionally

• Coordinate with transport teams on routing and scheduling

• Track bus movements using GPS systems

• Maintain records in CRM and support admin tasks

Salary & Benefits

• Up to $3,000 (Full-time)

• Working Hours: 7:30AM – 4:00PM

• 5‑day work week

• 13 days leave (7 days Annual Leave + 6 days additional leave)

• Location: North area