CUSTOMER SERVICE ADMIN

Po San Transportation Pte Ltd; Região Norte; Presencial; BRL 121 000 - 153 000; Tempo integral

Resumo da oferta

Po San Transportation Pte Ltd in Singapore is seeking a proactive Customer Service Admin to manage job orders, coordinate with Operations, and provide frontline support to clients. You will input orders into the system before execution by Ops, track vessel ETAs, and respond to inquiries.

This role emphasizes accuracy, strong communication, and teamwork in a logistics environment, with the 5.5-day work week noted.

Qualificações

• GCE N/O Levels or equivalent.
• Basic understanding of customer service principles and logistics workflows.
• Proficient in Microsoft Office (Excel, Outlook, Word).
• Good communication skills (spoken and written).

Responsabilidades

• Provide accurately job order into the system before execution by the Ops Team.
• Perform timely administrative tasks to support operations (e.g., track and update vessel ETAs, monitor container usage).
• Answer incoming calls professionally and handle inquiries efficiently.
• Respond to customer emails clearly and professionally.
• Support processing of import and export jobs.
• Assist with other ad-hoc administrative or support duties as required.

Conhecimentos

Microsoft Office

Customer service

Communication skills

Logistics workflow

Attention to detail

Multi-tasking

Team collaboration

Formação académica

GCE N/O Levels or equivalent

Ferramentas

Excel

Outlook

Word

Descrição da oferta de emprego

Customer Service Admin (Logistics | 5.5-Day Work Week)

Location: Pioneer, Singapore

Work Schedule : 5.5 Days

Join our company in the logistics and transport sector!
We're looking for a proactive and detail-oriented Customer Service Executive to handle job order entries, coordinate with the Operations team, and provide frontline support to our valued clients. You will play a key role in ensuring smooth daily execution of container transport jobs through accurate system updates and communication.

Job Responsibilities:

• Provide accurately job order into the system before execution by the Ops Team.
• Perform timely administrative tasks to support operations (e.g., track and update vessel ETAs, monitor container usage)
• Answer incoming calls professionally and handle inquiries efficiently
• Respond to customer emails clearly and professionally
• Support processing of import and export jobs
• Assist with other ad-hoc administrative or support duties as required

Requirements:

• GCE N/O Levels or equivalent
• Basic understanding of customer service principles and logistics workflows
• Proficient in Microsoft Office (Excel, Outlook, Word)
• Good communication skills (spoken and written)

Key Competencies.

• Ability to multi-task and able to cope under pressure
• Strong attention to detail and accuracy
• Customer-oriented attitude with a team-first mindset