Sales Support Coordinator (Shipping Documents - COO / MNC / 5 Days)

EA RECRUITMENT PTE LTD; Região Norte; Presencial; BRL 146 000 - 243 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Variable Bonus

Excellent Welfare

Resumo da oferta

Well Established Industrial Automation Company is seeking a Sales Coordinator to manage quotations, order accuracy, and cross-functional collaboration. You will be the main customer contact, handle COO coordination with government agencies, and provide timely updates on orders and shipments.

Responsibilities include generating sales reports, forecasting trends, collaborating with finance for invoicing, and analyzing data to drive business improvements.

Qualificações

• Diploma or degree in Business Administration or related disciplines.
• 1–3 years of relevant experience in sales coordination / customer service.

Responsabilidades

• Prepare and disseminate quotations for equipment spare parts.
• Receive and scrutinize customer purchase orders for accuracy; generate internal job orders.
• Collaborate with production, project managers, logistics and other departments to expedite orders.
• Act as primary contact for customers, addressing inquiries and providing product/service/order status.
• Coordinate COO positions with government agencies.
• Communicate order updates and delivery schedules to customers.
• Generate and maintain sales reports; forecast trends.
• Prepare regular sales reports for management with KPIs.
• Analyze sales data to identify improvements and support decisions.
• Collaborate with finance for invoicing and payments; provide feedback from customers.

Conhecimentos

Customer service

Sales coordination

Formação académica

Diploma / Degree in Business Administration or related disciplines

Descrição da oferta de emprego

Well Established Industrial Automation Company
Working hour: 8:30am – 5:30pm (Monday – Friday)

Company located at Woodlands

Variable Bonus + Excellent Welfare

Job Scope

• Prepare and disseminate quotations for equipment spare parts.

• Receive and scrutinize all customer purchase orders for accuracy and completeness. Generate internal job orders.

• Collaborate with production, project managers, logistics companies, and other pertinent departments to expedite order fulfilment. Prepare shipping documents.

• Primary point of contact for customers, addressing inquiries and providing information on products, services, and order status.

• Obtaining a Certificate of Origin (COO) position from government agencies.

• Communicate with customers to provide updates on their orders, delivery schedules, and any potential issues.

• Generate and maintain sales reports, including tracking sales performance and forecasting.

• Prepare regular sales reports for management, summarizing key performance indicators and trends.

• Analyze sales data to identify areas for improvement and support strategic decision-making.

• Collaborate closely with the finance department for invoicing and payment processing.

• Provide feedback to the sales team based on customer interactions and market intelligence.

Requirement

• Diploma / Degree in Business Administration or related disciplines

• 1 to 3 years of relevant experiences in sales coordination / customer service roles

We regret that only shortlisted candidates will be contacted.