Sales Coordinator (e-commerce)

9Koi Marketing.; Região Norte; Presencial; BRL 113 000 - 136 000; Tempo integral

Resumo da oferta

novita is seeking a detail-oriented sales coordinator to support daily sales and e-commerce operations, order processing, scheduling, and reporting. You will liaise with customers and internal teams to keep sales operations smooth and accurate.

The role emphasizes proactive communication, multi-tasking, and a customer-first mindset in a fast-paced environment. Prior e-commerce coordination experience is a plus, and Microsoft Office proficiency is essential.

Qualificações

• Nitec/ Diploma in any discipline.
• Proficient in Microsoft Office.
• Good customer service and communication skills.
• Strong organisational skills with good attention to detail.
• Able to manage multiple tasks and priorities efficiently.
• Comfortable working in a fast-paced environment.
• Self-motivated, proactive and positive in attitude.
• Prior experience in sales coordination, administration or e-commerce is an added advantage.
• Working knowledge of Shopee, Lazada, FairPrice Online and Shopify is a plus.

Responsabilidades

• Support daily sales and e-commerce operations, including order processing, delivery and installation scheduling, inventory updates, and return/exchange requests.
• Respond to customer enquiries and reviews promptly, providing professional and high-quality customer service.
• Coordinate with the Logistics Department and courier partners to ensure orders are processed and deliveries are completed on time.
• Maintain accurate and up-to-date product and online store information, including pricing, inventory, product information across e-commerce platforms.
• Liaise with internal departments and external parties to coordinate and resolve operational issues when required.
• Prepare and generate sales and operational reports.
• Provide administrative support and assist with other ad hoc tasks and projects as required.

Conhecimentos

Customer service

Communication

Organisational skills

Multitasking

Adaptability to fast-paced work

Self-motivated attitude

Team coordination

Formação académica

Nitec/Diploma

Ferramentas

MS Office

Shopee/Lazada/Shopify platform knowledge

Descrição da oferta de emprego

An exciting opportunity awaits YOU to be part of our team!

Are you a detail-oriented individual who enjoys coordinating tasks and making sure everything runs smoothly?

Joinnovitaand be part of our growing team!

We’re looking for adetail-oriented, proactive and positive individualwho enjoys working with people and is committed to deliveringexcellent customer service and sales administrative support.

If you thrive in a fast-paced environment, enjoy coordinating with customers and internal teams, and take pride in keeping sales operations running smoothly,we’d love to hear from you!

Basic Salary: S$2,500 - $3,000 + Incentives

A Culture of Progress & Achievement—We foster growth, celebrate milestones, and empower every team member to reach their full potential.
An Exploratory Spirit—We challenge conventional marketing, creativity, and media, encouraging bold ideas and fresh perspectives.
Shared Adventures—From company retreats to team travel trips, we build a supportive and connected team environment.
Performance Rewards—Your contributions are recognized with cash incentives and encouragement programs that celebrate success.
Comprehensive Care—We provide employee welfare and benefits designed to support your well-being.

Job Description:

• Support daily sales and e-commerce operations, including order processing, delivery and installation scheduling, inventory updates, and return/exchange requests.

• Respond to customer enquiries and reviews promptly, providing professional and high-quality customer service.

• Coordinate with the Logistics Department and courier partners to ensure orders are processed and deliveries are completed on time.

• Maintain accurate and up-to-date product and online store information, including pricing, inventory, product information across e-commerce platforms.

• Liaise with internal departments and external parties to coordinate and resolve operational issues when required.

• Prepare and generate sales and operational reports.

• Provide administrative support and assist with other ad hoc tasks and projects as required.

Requirements:

• Nitec/ Diploma in any discipline.

• Proficient in Microsoft Office.

• Good customer service and communication skills.

• Strong organisational skills with good attention to detail.

• Able to manage multiple tasks and priorities efficiently.

• Comfortable working in a fast-paced environment.

• Self-motivated, proactive and positive in attitude.

• Prior experience in sales coordination, administration or e-commerce is an added advantage.

• Working knowledge of Shopee, Lazada, FairPrice Online and Shopify is a plus.