Sales Support Administrator

Private Advertiser; Região Norte; Presencial; BRL 60 000 - 90 000; Tempo integral

Resumo da oferta

Private Advertiser is seeking a capable administrator to report to the CEO, handling client inquiries, processing B2C orders, preparing quotations and invoices, and coordinating logistics.

You will support tender documentation, sales reporting, and collaboration with internal teams to ensure smooth information flow and timely revenue generation. This role also covers financial administration, order fulfilment accuracy, and ad hoc projects to aid growth.

Responsabilidades

• Manage client inquiries and provide timely responses to ensure excellent customer experience.
• Handle B2C order packing and delivery orders with accuracy in fulfilment.
• Prepare quotations, DOs, invoices, and related documentation; follow up on payments.
• Assist in gathering documentation for new customers, orders, and tenders; monitor tender boards.
• Support AR aging tracking and maintain receivables records.
• Compile sales listings, generate performance reports, and provide insights to management.
• Coordinate with internal stakeholders to ensure smooth information flow on orders and deliveries.
• Contribute to sales campaigns, promotions, and initiatives to drive revenue growth.
• Handle correspondence, filing, document management, and other administrative duties.
• Assist with ad hoc projects such as updating customer indentations and other tasks as required.

Conhecimentos

Customer service

Order processing

Quotations & invoicing

Sales support

Logistics coordination

Financial administration

Reporting & analytics

Administrative duties

Ad hoc projects

Descrição da oferta de emprego

Job Summary:

Reporting to CEO, this role involves managing client inquiries, processing B2C orders, preparing quotations and invoices, coordinating logistics, maintaining tender documentation, and generating sales reports.

Job Responsibilities

• Customer Service: Manage client inquiries, provide timely responses, and ensure excellent customer experience.
• Order Processing: Handle B2C order packing, delivery orders (DO), and ensure accuracy in order fulfilment.
• Quotations & Invoicing: Prepare quotations, DO, invoices, and related documentation; follow up on payment collections.
• Sales Team Support: Assist in gathering documentation for new customers, orders, and tenders; check and update tender boards regularly.
• Financial Administration: Support AR aging tracking, maintain accurate records, and assist in monitoring receivables.
• Reporting: Compile sales listings, generate performance reports, and provide insights to management.
• Logistics Coordination: Work closely with customer service and internal stakeholders to ensure smooth information flow on orders and deliveries.
• Sales Support: Contribute to sales campaigns, promotions, and initiatives to drive revenue growth.
• General Administration: Handle correspondence, filing, document management, and other administrative duties.
• Ad Hoc Projects: Assist with special assignments such as updating customer indentations and other tasks as required.