ADMINISTRATIVE ASSISTANT

FONG YIT KAYA PTE LTD; Região Norte; In loco; BRL 40.000 - 70.000; Tempo pieno

Descrizione del lavoro

FONG YIT KAYA PTE LTD in Norte Brazil is seeking an operations assistant to handle orders, documentation, and logistics support. You will manage customer orders received by phone, WhatsApp, email, or fax, enter data into AutoCount, prepare invoices, and coordinate deliveries with drivers.

Training colleagues, maintaining QA records, and exporting documents are also part of the role, with emphasis on accuracy and timely reporting to the manager.

Mansioni

• Receive and verify customer orders via phone, WhatsApp, email, or fax.
• Enter verified orders in AutoCount and prepare invoices and delivery documents.
• Coordinate deliveries and paperwork with drivers; report delays or issues.
• Process purchases and supplier/customer records; respond to document requests.
• Prepare export documents; liaise with customers and freight forwarders.
• File QA records; flag gaps and avoid backdating or signed readings.
• Train colleagues on tasks and update accounts-backup processes.

Descrizione del lavoro

1. Customer orders. Receive orders by phone, WhatsApp, email or fax. Check customer,product, quantity, delivery date, address and special instructions.

2. Order documents. Enter verified orders in AutoCount. Prepare invoices, deliverydocuments, customer e-invoices and daily driver summaries. Record changes andmissing information.

3. Deliveriesand service. Coordinate deliveries and returned documents with drivers.Report complaints, delays, shortages and payment differences to the Managerpromptly.

4. Purchasesand records. Process assigned purchases, supplier documents, customerrecords and customer/audit document requests using approved information.

5. Exportdocuments. Prepare and coordinate export documents. Check shipment detailswith customers and freight forwarders, obtain required approvals, meetdeadlines and retain supporting records.

6. QA records. File records supplied by the people performing the checks. Flaggaps; never invent readings, backdate records or sign for checks not performed.

7. Trainingand instructions. Keep task instructions current. Train assignedcolleagues: explain, demonstrate, let them practise and record the result.Learn the agreed accounts-backup tasks.