Sales Exective

AMICI Events & Catering Pte Ltd; Região Norte; On-site; BRL 30,000 - 50,000; Full time

Job summary

Amici Group, a full-service gourmet caterer, seeks an proactive Sales Administration Assistant to support the sales team with accurate quotations, orders, and documentation. You will coordinate with customers and internal teams to ensure smooth order fulfillment and timely billing, while maintaining meticulous records for reporting and compliance.

Ideal candidates will have experience in sales administration or admin support, strong communication skills, and proficiency with Excel, Outlook, and

Qualifications

• Relevant experience in sales administration or administrative support.
• Strong written and verbal communication to interact with customers and internal teams.
• Proficiency with Excel and Outlook to manage data and communications.
• Detail-oriented and organized to handle multiple orders and deadlines.
• Experience with ERP or accounting systems to support order processing.
• Familiarity with Microsoft Dynamics 365 Business Central is advantageous.

Responsibilities

• Prepare accurate quotations, sales orders, and related sales documents to support sales activities and ensure order accuracy.
• Process customer orders thoroughly and track progress until completion to achieve customer satisfaction.
• Coordinate with customers to clarify order details, requirements, and delivery arrangements for smooth transactions.
• Liaise with Sales, Operations, Warehouse, and Finance teams to ensure seamless order fulfilment.
• Maintain up-to-date and accurate records of customers, quotations, and sales orders for reporting and audit compliance.
• Assist in preparing invoices and compiling supporting documents to ensure billing accuracy.
• Follow up on outstanding customer documents and administrative requirements to prevent processing delays.
• Respond promptly and professionally to customer enquiries to maintain positive relationships.
• Prepare sales reports and administrative schedules to support sales management decision-making.
• Organize and maintain filing and documentation systems for easy retrieval and regulatory compliance.
• Provide general administrative support to the sales team to improve operational efficiency.

Skills

Sales administration

Customer service

Excel

Outlook

Attention to detail

ERP systems

Tools

Microsoft Dynamics 365 Business Central

Job description

Company Overview

Amici Group is a full-service gourmet caterer specializing in private and corporate MICE events. Founded in 2000, it operates a state-of-the-art kitchen delivering high-quality catering services with a strong market presence.

Job Summary

You will provide administrative and operational support to the sales team, ensuring accurate and timely processing of customer orders and sales documentation.

Responsibilities

• Prepare accurate quotations, sales orders, and related sales documents to support sales activities and ensure order accuracy
• Process customer orders thoroughly and track progress until completion to achieve customer satisfaction
• Coordinate with customers to clarify order details, requirements, and delivery arrangements for smooth transactions
• Liaise with Sales, Operations, Warehouse, and Finance teams to ensure seamless order fulfilment
• Maintain up-to-date and accurate records of customers, quotations, and sales orders for reporting and audit compliance
• Assist in preparing invoices and compiling supporting documents to ensure billing accuracy
• Follow up on outstanding customer documents and administrative requirements to prevent processing delays
• Respond promptly and professionally to customer enquiries to maintain positive relationships
• Prepare sales reports and administrative schedules to support sales management decision-making
• Organize and maintain filing and documentation systems for easy retrieval and regulatory compliance
• Provide general administrative support to the sales team to improve operational efficiency
• Perform other related duties as assigned to support team and business needs

Preferred competencies and qualifications

• Relevant experience in sales administration, customer service, or administrative support roles
• Proficient written and verbal communication skills to interact effectively with customers and internal teams
• Proficiency in Microsoft Office applications, especially Excel and Outlook, to manage data and communication
• Detail-oriented and organized to manage multiple orders, priorities, and deadlines efficiently
• Experience using ERP or accounting systems to support order processing and financial accuracy
• Familiarity with Microsoft Dynamics 365 Business Central is advantageous