Sales Operations Analyst

Druva; Costa Rica; Presencial; BRL 419.000 - 592.000; Tempo integral

Resumo da oferta

A data security solutions provider is seeking a Sales Operations Specialist in Costa Rica to enhance the operating efficiency of the sales function. The ideal candidate has at least 2 years of sales support experience, excellent organizational skills, and proficiency in Salesforce and Microsoft Office. Responsibilities include supporting deal flow, collaborating with teams, and prioritizing tasks in a fast-paced environment. This position offers a competitive salary ranging from $78,000 to $110,000 annually, along with comprehensive benefits.

Serviços

Health and wellness benefits

401(k) retirement plan

Life and disability insurance

Qualificações

• 2+ years of experience in sales support.
• Ability to prioritize and manage multiple projects effectively.
• Willingness to work extended hours during peak periods.

Responsabilidades

• Support all aspects of deal flow through Druva’s systems.
• Work with cross-functional teams on sales order processing.
• Assist with sales and administrative duties for sales representatives.

Conhecimentos

Sales support

Customer-centric orientation

Organizational skills

Attention to detail

Salesforce CRM proficiency

Microsoft Office proficiency

Google tools proficiency

Ferramentas

Salesforce CPQ

Descrição da oferta de emprego

Druva is the leading provider of data security solutions, empowering customers to secure and recover their data from all threats. The Druva Data Security Cloud is a fully managed SaaS solution offering air-gapped and immutable data protection across cloud, on-premises, and edge environments. By centralizing data protection, Druva enhances traditional security measures and enables faster incident response, effective cyber remediation, and robust data governance. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva safeguards business data in an increasingly interconnected world. Visit druva.com and follow us on LinkedIn, X and Facebook.

The Role & The Team:

The Sales Operations Specialist is responsible for providing the Druva International field sales teams with reliable and high-quality support. Reporting to the Manager, Sales Operations, the role sits within the Sales Operations team which interacts with the entire sales organization. The position is responsible for enhancing the overall operating efficiency and excellence of the sales function.

What You Will Do:

• Support all aspects of the deal flow through Druva’s systems to maximize effectiveness and reduce the administrative burden on the sales representatives
• Work with cross‑functional teams to support sales order processing requirements and quote support
• Assist with sales and administrative duties for sales representatives and RVPs
• Collaborate with other Sales Operations Specialists to deliver exceptional support – primarily quoting within the Salesforce CPQ
• Enable sales as needed on sales processes and deal submission for better practice

What We Are Looking For:

• Ability to function independently with a high degree of accuracy and accountability in a fast‑paced environment
• 2+ years of experience in sales support
• Customer‑centric orientation with the ability to build relationships via email, videoconferencing and phone calls
• Excellent organizational skills, adherence to deadlines, ability to prioritize and manage multiple projects at once
• Professional demeanor required with ability to interact with many people in sometimes challenging circumstances
• Exceptional attention to detail to carefully review work, identify and correct errors, and maintain high‑quality standards across all deliverables
• Experience using Salesforce CRM and Salesforce CPQ
• Align with Druva company core values, one‑team mentality
• Curious and resourceful and have the desire to learn new processes
• Proficient in Microsoft Office and Google tools
• Willing to be in our Arizona office as required
• Ability to work extended hours to support the business during peak periods

The pay range for this position is expected to be between $78,000 and $110,000/year; however, base pay offered may vary depending on multiple individualized, non‑discriminatory factors, including market location, job‑related knowledge, skills, and experience. The total compensation package for this position may also include other incentive compensation opportunities in the form of discretionary annual bonus or commissions, and equity. Additionally, full‑time employees are eligible to participate in our comprehensive benefits program, including health and wellness benefits, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time.