Sales Manager

ZIM Integrated Shipping Services Ltd.; Sales; On-site; BRL 180,000 - 260,000; Full time

Job summary

ZIM Integrated Shipping Services Ltd. is seeking a high-energy sales professional to drive air freight and sea-air intermodal opportunities across Trans-Pacific lanes.

You will identify new business, manage key accounts, and help grow market share through strategic client engagement and competitive pricing. The role emphasizes cross-functional collaboration with trade management, operations, and customer service to ensure seamless service delivery.

Qualifications

• Minimum 3-5 years in shipping freight forwarder (Air or Ocean) – sales role.
• Solid experience in air freight sales or product management is a plus.
• Bachelor’s degree or above in Shipping, Logistics, Supply Chain, or Air Freight Management.

Responsibilities

• Develop and execute sales plans focusing on Trans-Pacific trade lanes (eastbound and westbound).
• Achieve utilization volume, commercial excellence, and sales targets.

Skills

Air freight sales

Client relationship management

Negotiation

Market analysis

English/Mandarin/Cantonese

Education

Bachelor's degree in Shipping/Logistics/Supply Chain

Job description

Key Responsibilities

Sales Strategy & Targets

• Develop & execute sales plan focusing on Trans-Pacific trade lanes (both eastbound and westbound).
• Achieve utilization volume, commercial excellence, and sales targets.

Business Development & Customer Retention

• Acquire quality clients, explore new business opportunities, and maintain and strengthen relationships with key existing accounts to enhance loyalty and market share.
• Proactively target air freight shippers and high-value cargo segments.Identify opportunities to convert them to sea freight or sea-air intermodal solutions with the company’s express products.
• Drive inbound FOB business.

Market Analysis & Pricing

• Monitor market freight rates, route dynamics, and competitor activities.
• Collaborate with trade management team and follow the company’s pricing policy.

Cross-functional Collaboration

• Work closely with trade management, operations, customer service, and other departments to ensure smooth client experience and operations.

Contract/Rate Agreement Management

• Timely rates filling in service contracts / rate agreements with support from sales coordinator.

Requirements

• Minimum 3-5 years in shipping / freight forwarder (Air or Ocean) – sales position.
• Solid experience in air freight (sales or product management) is an advantage.
• Bachelor’s degree or above.Preferred: Shipping, Logistics, Supply Chain, Air Freight Management.
• Good understanding of Trans-Pacific routes.
• Sound knowledge of air freight rates, transit times, and high-value cargo requirements.
• Familiarity with sea-air solutions
• Strong commercial mindset to sell “cost saving but reliable” alternatives to air freight.
• Negotiation skills to handle sophisticated clients.
• Ability to work under pressure with a results-driven mindset.
• Strong data analytical mindset and problem-solving skills.
• Good command of written and spoken English, Mandarin, and Cantonese.

Global Sales teams work to fit creative and efficient solutions for ZIM’s customers, varying from huge companies to small businesses, shipping everything from large vehicles to fresh fruit, based on a deep understanding of their unique needs.

Sales work alongside Customer Service and Business Development to create a holistic customer experience.