RESTAURANT MANAGER

Tian Tian Manpower (Pte). Ltd.; Região Norte; In loco; BRL 60.000 - 120.000; Tempo pieno

Descrizione del lavoro

Tian Tian Manpower (Pte). Ltd. is seeking a Restaurant Manager to lead all restaurant operations, including holidays and night shifts, ensuring smooth day-to-day performance.

You will recruit and train staff, oversee service quality, control costs, and drive guest satisfaction while maintaining compliance with policies and safety standards. This role demands strong leadership and a customer-centric approach.

Competenze

• Managerial experience in restaurant or hospitality leadership.
• Must be available to work on public holidays.
• Strong leadership and interpersonal skills to motivate diverse teams.
• Customer-centric mindset with focus on delivering exceptional dining experiences.
• Solid financial management skills including budgeting and cost control.
• Excellent problem-solving abilities in a dynamic, fast-paced environment.

Mansioni

• Operational Leadership: Provide overall leadership and management for the restaurant, ensuring smooth day-to-day operations.
• Staff Management: Recruit, train, and manage restaurant staff, fostering a positive and high-performing team culture.
• Shift Scheduling: Develop and manage staff schedules, including holidays and night shifts, ensuring adequate coverage.
• Customer Service Excellence: Maintain high standards of customer service, ensuring satisfaction and prompt resolution of issues.
• Quality Control: Oversee food and beverage service quality, ensuring consistency with established standards.
• Inventory Management: Manage inventory levels, including ordering and stock control to minimize waste.
• Financial Oversight: Monitor and manage finances, including budgeting, cost control and revenue targets.
• Adherence to Policies: Ensure compliance with company policies, health and safety regulations and licensing requirements.
• Marketing and Promotion: Contribute to marketing initiatives to drive customer traffic and revenue.
• Problem-Solving: Address and resolve operational challenges, customer complaints, and staff issues promptly.
• Adaptability: Flexibility to work on public holidays and night shifts as necessary to meet business demands.
• Reporting and Communication: Provide regular reports to higher management and coordinate with other departments.
• Training and Development: Facilitate staff development and skill enhancement.

Conoscenze

Managerial Experience

Availability for Holidays

Leadership Skills

Customer-Centric

Financial Acumen

Problem-Solving

Descrizione del lavoro

Job Description & Requirements

Join our team as a Restaurant Manager, overseeing all aspects of restaurant operations, including public holidays and night shifts. We are seeking a dedicated individual who can fulfill the following roles and responsibilities

Responsibilities

1. Operational Leadership:Provide overall leadership and management for the restaurant, ensuring smooth day-to-day operations.

2. Staff Management:Recruit, train, and manage restaurant staff, fostering a positive and high-performing team culture.

3. Shift Scheduling:Develop and manage staff schedules, including public holidays and night shifts, to ensure adequate coverage.

4. Customer Service Excellence:Maintain a high standard of customer service, ensuring customer satisfaction and resolving issues promptly.

5. Quality Control:Oversee the quality of food and beverage service, ensuring consistency with established standards.

6. Inventory Management:Manage inventory levels, including ordering and stock control, to minimize waste and optimize resources.

7. Financial Oversight:Monitor and manage restaurant finances, including budgeting, cost control, and achieving revenue targets.

8. Adherence to Policies:Ensure compliance with company policies, health and safety regulations, and licensing requirements.

9. Marketing and Promotion:Contribute to marketing initiatives and promotional activities to drive customer traffic and revenue.

10. Problem-Solving:Address and resolve operational challenges, customer complaints, and staff issues promptly.

11. Adaptability:Flexibility to work on public holidays and night shifts as necessary to meet business demands.

12. Reporting and Communication:Provide regular reports to higher management, communicate goals, and collaborate with other departments.

13. Training and Development:Facilitate training programs for staff development and skill enhancement.

Job Requirements:

• Managerial Experience:Proven experience in a managerial role within the restaurant or hospitality industry.
• Availability:Must be available to work on public holidays and night shifts.
• Leadership Skills:Strong leadership and interpersonal skills with the ability to motivate and guide a diverse team.
• Customer-Centric:A customer-centric mindset with a focus on delivering an exceptional dining experience.
• Financial Acumen:Solid financial management skills, including budgeting and cost control
• Problem-Solving:Excellent problem-solving abilities in a dynamic and fast-paced environment.

EA Licence ID : 18C9520

EA Registration ID: R1765753